Ample Auto Repair

I am rejecting this response because: This company is stating that the Hoa has rules and regulations, the problem is they are not following the rules that are set forth in the Hoa and the California Vehicle Code that before a car can be towed it needs to have been given a he warning and the owner of the vehicle needs to be contacted before and after the tow takes place Also I purchased from the Hoa the proper parking pass and it was displayed when my car was illegally towed all three times, thus company is not following California Vehicle Code guidelines or the Hoa towing rules and they know it!

Thank you for the call so that we could handle this matterFirst thing I would like to point out that we are not a predatory tow companyWe were hired by the HOA to enforce the parking rules and regulations, each tenant or owner whom lives in the HOA is given a policy and rule book for living there once they have moved inFor the tenants/ owners to have the proper parking passes they need to go to the main office at the HOA and they will enroll their vehicles into a system called Parking Boss which allows us to see if the permit is good or if there is any discrepancies with the vehicleAlso it is posted rather clearly that no tenant is allowed to park in visitor parkingPlease see the attachments, it will show you rather clearly as to why this resident was towed on a repeated basisShould you have any further questions please do not hesitate to contact meSincerely, [redacted]

Thank you for the call so that we could handle this matter. First thing I would like to point out that we are not a predatory tow company. We were hired by the HOA to enforce the parking rules and regulations, each tenant or owner whom lives in the HOA is given a policy and rule book for living...

there once they have moved in. For the tenants/ owners to have the proper parking passes they need to go to the main office at the HOA and they will enroll their vehicles into a system called Parking Boss which allows us to see if the permit is good or if there is any discrepancies with the vehicle. Also it is posted rather clearly that no tenant is allowed to park in visitor parking. Please see the attachments, it will show you rather clearly as to why this resident was towed on a repeated basis. Should you have any further questions please do not hesitate to contact me. Sincerely, [redacted]

I am rejecting this response because: This company is stating that the Hoa has rules and regulations, the problem is they are not following the rules that are set forth in the Hoa and the California Vehicle Code 22658 that before a car can be towed it needs to have been given a 96 he warning and the owner of the vehicle needs to be contacted before and after the tow takes place.  Also I purchased from the Hoa the proper parking pass and it was displayed when my car was illegally towed all three times, thus company is not following California Vehicle Code guidelines or the Hoa towing rules and they know it!