The customer was measured at our store for a bridesmaid dress We always go to the largest and closet measurement according to the size chart provided by the dress companyWe always advise that the customer choose the size with the understanding that alterations may be necessaryWhen the dress was tried on it was a good fit in the waist and hip but the bust was large and needed to be taken in; we arranged the apptfor her with our seamstress Before the customer finished paying for her dress she became very hostile and threatening toward me complaining about the cost of the dress the bride chose and the cost of gas spent involvedI, against my better judgment, took the cost of her alterations off her balance that was dueShe took the dress with her and I thought everything was fineShe then called three days later saying the dress was too small and what were we going to do about it; mainly refund her total expenseI told her we had done all that we could and refused to respond to her threats so she wanted to speak to an ownerShe accused me of lying when I said the Amrhein's owned the business and were currently out of the countryThat was when she said she would contact you and I advised her to do what she felt she had to doI did not advise her about a bra or other alterationsShe had a problem with paying that much for the dress the bride chose
The customer was measured at our store for a bridesmaid dress We always go to the largest and closet measurement according to the size chart provided by the dress companyWe always advise that the customer choose the size with the understanding that alterations may be necessaryWhen the dress was tried on it was a good fit in the waist and hip but the bust was large and needed to be taken in; we arranged the apptfor her with our seamstress Before the customer finished paying for her dress she became very hostile and threatening toward me complaining about the cost of the dress the bride chose and the cost of gas spent involvedI, against my better judgment, took the cost of her alterations off her balance that was dueShe took the dress with her and I thought everything was fineShe then called three days later saying the dress was too small and what were we going to do about it; mainly refund her total expenseI told her we had done all that we could and refused to respond to her threats so she wanted to speak to an ownerShe accused me of lying when I said the Amrhein's owned the business and were currently out of the countryThat was when she said she would contact you and I advised her to do what she felt she had to doI did not advise her about a bra or other alterationsShe had a problem with paying that much for the dress the bride chose
Call and make an appointment with [redacted] to bring ring in and Amrhein's will replace the prongs at no cost