AMS / A Division of Windham Professionals Reviews (%countItem)
AMS / A Division of Windham Professionals Rating
Address: 17-17 Route 208 North, Suite 340, Fair Lawn, New Jersey, United States, 07410-2819
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+1 (201) 871-1197 |
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Bridget Reyes, who claimed to be working for AMS, called our company's main number and demanded payment for an overdue balance due to Pitney Bowes. Despite of our staff explaining to her that we have spoken to PB that this is not our account, she insisted sending a set of payment documents in an email demanding payments. It turns out the account in the documents was set up from a different company (with a similar name, but clearly at a different location.) We replied to her email telling her that she was after the wrong company. Never received an apology from her or AMS. Feels like they don't know any thing about business search or professional courtesy.
I am sorry to hear that you had a bad experience with one of our representatives. My apologies for any inconvenience you may have endured.
This company continues to call us saying they represent *** and that we have a debt with them under one of our attorney's name. We called *** to inquire about the validity of the debt as we were sure we paid our account with them on time. Their billing department said we had no debt with them and that they did not know who was calling us. This company has repeatedly said they are *** when they call even though as far as we have been told they have no business relationship with them. We only found out who they were after they sent a contact request through our website contact form. This has been going on for months and we have repeatedly told them not to contact us as there is no debt.
When we spoke with *** on September 7, she indicated that the $144.45 balance due *** was incorrect and that there was only approximately $79.00 due. Our next contact was October 10, when our rep was cursed and screamed at by a male who answered the phone. *** also claims this has been 'going on for months' but our involvement in the process only began on September 5. There was no request to cease calls by *** to us, though at this time we will cease our contact and inform *** of her claim that no balance is due.
Complaint: ***
I am rejecting this response because: as stated they have not talked to Jennifer only her paralegal and we have talked to *** and there is no account in collections. Stop contacting us and claiming you are someone you are not or provide actual proof.
Regards
We were asked by *** to contact *** with regard to the attached open balance, specifically invoice *** from January 4, 2018. This pertains to a publication Indiana Rules of Court State V.I 2018. As previously stated, we were brought into this matter on September 5, 2018; prior to that, any communications were held with a different party with ***. Both contacts by phone resulted in speaking to a male, presumedly Mr., in which he reacted in a rude manner (and on the second contact cursed at our representative). On neither occasion were we provided any concrete evidence of the claim that this was not owed, nor were we provided any insight as to how this matter had been previously resolved. *** lone contact with us was a claim of owing less and an abrupt hang up of the phone. As all calls are recorded, there is corroboration for their behavior in dealing with out rep.
As previously stated, we have closed this matter in our office and have now relayed the circumstances of our contacts with the *** to ***. In Mr. rejection, he made it clear he prefers no contact from us. I stated contact would be ceased in the first response, so his rejection does not appear to have merit.
I have been recieving calls from this company for the last four to five months seeking another person. I have attempted to call the company, but was not responded to.
On May 21, 2018, we left word at this phone number for a ***. The same day, we were contacted by Mr. via email claiming dispute of the invoice. From that point forward, all attempts at contact via phone or email were not returned. I see no calls or correspondence from *** claiming we were contacting the wrong party; this is the first we are hearing from ***. We will cease any phone contact to .
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
They have taken on a debt from Tradesmen Int... from a company I no longer work for and have contacted me after I left the company to collect. When I was with the company A Tradesmen rep promised me there was a zero balance and he was going to make sure the mistake was taken care of. No bill was ever sent while I was there. Now that I am no longer with the company and I disputed this as paid no balance for the company they have handed it off to this collection company who is now coming after me personally for another company's LLC debt that while I was there was assured was going to be corrected to the zero paid in full amount. The company and I said we would go to small claims and make our case instead they are using this collection company to harass me over their clerical shortcomings. This is a business debt for an LLC company I am not at anymore and when I was there I was told it was a zero balance account.
will no longer be contacted on this matter, as it is a debt for his former company. All of his personal information has been deleted from the claim. We will report his comments to the client to determine if they wish us to continue to pursue the debt against the company.
Christian Hi*** contacted me and falsely represented that he was attempting to collect a debt owed to Pitney Bowes. I asked that he provide invoices to show the basis for the alleged debt. I didn't realize that he had failed to provide invoices for a four-month period of time. The invoices had been sent to Florida and were never received. My business is located in California. I paid the amount to Allen Maxwell & Silver, Inc. They never forwarded the money to Pitney Bowes/PBCC, so my account still shows a balance owing.
Not only were the funds received to pay the balance in full sent to Pitney Bowes, they were sent to Pitney Bowes the day after receipt. Any issue with a balance due to Pitney Bowes should be directed to Pitney Bowes as *** has fulfilled its obligations in this matter.