To whom it may concern, Since the date of this complaint by our valued client Integrity Roofing & Siding has performed and completed the installation of the new roof In addition, we have expressed our deepest and sincere apologies to our client for any confusion or delays he has experienced with regard to the back and forth communication and start date concerning the contract for the subject property It is our goal to provide a level of customer service to all of our clients with an end result of 100% Satisfaction We are confident that we have resolved all of this valued client’s concerns and achieved that goal If not, we kindly encourage him to please contact us and let us know what more we can doRespectfully, [redacted] , PresidentIntegrity Roofing & SidingPhone: [redacted]
Hello Mr [redacted] ,Thank you for your feedbackWe sincerely apologize for your most recent experience with usPlease know this is not the integrity wayWe always want to make sure all of our clients are happy with our services, and to hear your concerns makes us disappointed, yet grateful you were honest with us so that we can have the opportunity to fix this as soon as possibleI also would like to thank you for taking taking the time to meet with our Owner, [redacted] I understand these issues have been discussed among the both of you and there is now a plan set in place to move forward and take care of you, your family and your homeWe hope we can prove to you how deeply concerned and serious we are about addressing these issues, by our upcoming work to take placeWe look forward to working with you and correcting this as soon as possibleShould you have any more questions for us, please give us a call and we will be happy to helpBest Regards, [redacted]
To whom it may concern, Since the date of this complaint by our valued client Integrity Roofing & Siding has performed and completed the installation of the new roof In addition, we have expressed our deepest and sincere apologies to our client for any confusion or delays he has experienced with regard to the back and forth communication and start date concerning the contract for the subject property It is our goal to provide a level of customer service to all of our clients with an end result of 100% Satisfaction We are confident that we have resolved all of this valued client’s concerns and achieved that goal If not, we kindly encourage him to please contact us and let us know what more we can doRespectfully, [redacted] , PresidentIntegrity Roofing & SidingPhone: [redacted]
Hello Mr [redacted] ,Thank you for your feedbackWe sincerely apologize for your most recent experience with usPlease know this is not the integrity wayWe always want to make sure all of our clients are happy with our services, and to hear your concerns makes us disappointed, yet grateful you were honest with us so that we can have the opportunity to fix this as soon as possibleI also would like to thank you for taking taking the time to meet with our Owner, [redacted] I understand these issues have been discussed among the both of you and there is now a plan set in place to move forward and take care of you, your family and your homeWe hope we can prove to you how deeply concerned and serious we are about addressing these issues, by our upcoming work to take placeWe look forward to working with you and correcting this as soon as possibleShould you have any more questions for us, please give us a call and we will be happy to helpBest Regards, [redacted]