Dear ***,Ohio Valley Hospital has received a complaint concerning your account and the Ohio Valley Cares programWe understand you had applied to this program and were awaiting a response from us as to whether you were approved or denied for assistanceUnfortunately, we could not make that
determination due to an outstanding request for information sent to you 4/19/Current policy is to continue the statement process while the financial assistance determination is made by OVH.A patient may request an extension if there are extenuating circumstances preventing him from retrieving the required financial informationWe have reset all of your statements to the initial dunning level to allow additional days before going to a collection agency.We hope this course of action is satisfactory and we will process your application within seven days of receiving the required informationThank you for your cooperation in this matter and please don't hesitate to call with any questions.Sincerely,Steven S*** Business Office Director ** ***
Dear ***,Ohio Valley Hospital has received a complaint concerning your account and the Ohio Valley Cares programWe understand you had applied to this program and were awaiting a response from us as to whether you were approved or denied for assistanceUnfortunately, we could not make that
determination due to an outstanding request for information sent to you 4/19/Current policy is to continue the statement process while the financial assistance determination is made by OVH.A patient may request an extension if there are extenuating circumstances preventing him from retrieving the required financial informationWe have reset all of your statements to the initial dunning level to allow additional days before going to a collection agency.We hope this course of action is satisfactory and we will process your application within seven days of receiving the required informationThank you for your cooperation in this matter and please don't hesitate to call with any questions.Sincerely,Steven S*** Business Office Director ** ***