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Anaheim Hills Pool Supply

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Anaheim Hills Pool Supply Reviews (1)

Initial Business Response /* (1000, 6, 2017/03/15) */
Attached are the relevant documents to the purchase of the display adInsertion order #& #documents is the approval from *** *** to purchase the adArt Approval document show where a change was made on the ad then approved after
the change was madeChurch ad document shows the actual ad that we ran on the ***/College Station mapThe ad was purchased 8-29-It became past due on 11-26-Are accounts person has worked on trying to get this resolved since thenAbout weeks ago she gave up and sent it on to a collection agency that we useThe agency sent a letter ot the church and that is what prompted the complaintPlease let me know if you have any questions
*** ***
Operations Manager
Initial Consumer Rebuttal /* (3000, 8, 2017/03/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The information sent by Metro Marketing shows no agreement between *** with a consent for work to begin at anytimeThe documents shown do not reflect a contract or offer, nor is there a signature page showing a response or agreement to do the work from ***Looking at the documents there's no beginning conversation to the offerWhere is the rest of the conversation between *** *** and *** *** Given the amount of the order where is the agreement of acceptance? Metro Marketing has nothing in writing showing *** agreed to the scope of workDid *** contact Metro Marketing to do any work? What other company or business has Metro Marketing did business with in Bryan/College Station TX?
Final Business Response /* (4000, 11, 2017/03/22) */
I have made no headway with the customer in this caseDespite all of the evidence that the purchase of the ad and the artwork was approved I cannot convince them that yes means yesI do not believe that they are dealing in good faithI do not want to adversely effect our rating with the but we are in the right on this matter and we will not rescind their account being sent on to our collection agency
Please let me know if their are any other steps that I need to take on this matter
Thanks for all you help,
*** ***
Metro Marketing Inc

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Address: 430 S Anaheim Hills Rd, Anaheim, California, United States, 92807


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