Analogic Corporation

To Whom It May Concern: [redacted] came to our repair shop needing transmission work done to his vehicleWe agreed to pricing and we rebuilt the transmission on [redacted] s vehicleThe vehicle needed a lot of work and as a courtesy we installed motor mounts on his vehicle free of charge (which is noted on his invoice)He needed further diagnostic work which he didn’t authorize (as noted on his receipt)He did bring the car back to the shop with the check engine light on but he did not have any additional funds to fix the vehicleWe fixed his transmission and he has yet to come back with any issue with the work we didWe did not state that as per the repair we would fix the check engine light concernIn fact we note all customer complaints and he never mentions a check engine light concernHe knew these were separate issues [redacted] has a month warranty on his repairs and if he has any concerns he can go to us or any other [redacted] centerIf you have any further questions do not hesitate to contact me-Anthony S [redacted]

To Whom It May Concern: [redacted] came to our repair shop needing transmission work done to his vehicle. We agreed to pricing and we rebuilt the transmission on [redacted]s vehicle. The vehicle needed a lot of work and as a courtesy we installed motor mounts on his vehicle free of charge (which is...

noted on his invoice). He needed further diagnostic work which he didn’t authorize (as noted on his receipt). He did bring the car back to the shop with the check engine light on but he did not have any additional funds to fix the vehicle. We fixed his transmission and he has yet to come back with any issue with the work we did. We did not state that as per the repair we would fix the check engine light concern. In fact we note all customer complaints and he never mentions a check engine light concern. He knew these were separate issues. [redacted] has a 12 month warranty on his repairs and if he has any concerns he can go to us or any other [redacted] center. If you have any further questions do not hesitate to contact me. -Anthony S[redacted]

To Whom It May Concern:[redacted] has been a customer of ours for a few years.  I was saddened to hear that she filed a complaint with us.  I called [redacted] to bring the car in and to fix her bumper that I don't recall getting damaged.  That being said, I told her I would address...

her issues but she never brought me the car.  I wanted to take care of her personally.  My offer stands that I would like to check the car since we don't know if the issues are even related to what we did.  Please do not hesitate to call me at ###-###-####.  I would like to rectify the matter.  ?