Anaya's Roadrunner Wrecker Service

Revdex.com 7007 Jefferson St. NE Ste-A Alb, NM 87109 Ref: Response to Complaint ID #[redacted]7-29-2016Thank You, for allowing us to respond to-this complaint.Robert [redacted] Sr., spoke to many people regarding this certain vehicle. It was the Mother, and sister-in-law. The owner is not able...

to come to the retreat the vehicle-vin ending in [redacted] herself for medical reasons. I explained to these two women that the only person that would be able to take out the vehicle or items would have to show proof of the owner herself or legal representative per Public Regulation Rule 18.3.12.7 and 18.31.7 NMAC, neither has been presented to this day. They wanted for me to let her friends come and get her personal belongings out, in which I explained to them our policy on releasing items of vehicle. This being said, they got irate and made verbal threats. Public Regulation Rule Section (C) mean; Owner means a person who holds legal title to a motor vehicle or a person legal entitled to possession of the motor vehicle. Public Regulation Rule Section (D) proof of ownership Proof of ownership means a certificate of title, evidence of current registration of a motor vehicle or other legal documentation of ownership such as the vehicles owner's delegation of the power of attorney, or assigned agent by notarized letter, and sufficient other documentation to identify an individual as the person described in the documents or as the person's agent. If you should have any questions, please do not hesitate to call or write us. Thank You,Bernadette *. A[redacted] Office Manager