The actual rental fit our needs and we really enjoyed our vacation! However, the office staff were very difficult to deal with, became argumentative, hostile and verbally abusive on the phone.
We were even charged $50 for excessive trash (which was bagged, sealed and placed in a garbage can)!! Very questionable billing practices....wrongly kept full deposit regardless of the fact we have pictures to back up our claims.
I would be very cautious about renting from them for the reasons I've listed.
CF
The actual rental fit our needs and we really enjoyed our vacation! However, the office staff were very difficult to deal with, became argumentative, hostile and verbally abusive on the phone.
We were even charged $50 for excessive trash (which was bagged, sealed and placed in a garbage can)!! Very questionable billing practices....wrongly kept full deposit regardless of the fact we have pictures to back up our claims.
I would be very cautious about renting from them for the reasons I've listed.
CF