Anderson & Anderson Cleaning Service

Moving company charged $600 for 2 employees who were not contracted, requested or was I aware a charge was forthcoming to perform services.I was charged $200 on Friday, June 7 to preview, review and inspect my own furniture in an attempt to remove my real property from Mr. [redacted]'s storage facility; conditions within the facility were so poor and dilapidated an attempt at recovery was ceased 2 hours into the process primarily due to oppressive heat primarily from the metal roof; two Anderson moving employees were present and assisted; these employees were not contracted; requested or approved by me in advance to preform work or assistance with the moving process. Three movers I contracted had arrived with their own moving supplies and equipment to remove my personal items and furniture. When asked on Friday prior to leaving if there was a charge I was informed by proprietor, Mr. [redacted], "he would have to think about it." I also inquired about the monthly charge for the 3 months to which the items were stored and was given the same response. At the time of the original move from my residence Mr. [redacted] verbally agreed that the storage rent for the remainder of March through April 2 would be $100 including any future months on a month to month basis. A personal check for $4901.00 (check no. [redacted] was squared for moving services rendered and included the $100 first month's storage fee from March 3 to April 2, 2014. The check cleared or was cashed on March 4th. The tender of check no. [redacted] amended the original for hire and storage contract and by proffering the check Mr. [redacted] agreed to the new contract terms. In the memo field it is clearly stated that the check is for moving services and the first month's moving charge.Due to the physical conditions on June 7th Mr. [redacted] agreed to reschedule and an appointment was made for Monday, June 10 at 9 a.m. Upon my arrival I was met by 2 employees to unlock building. The 2 Anderson employees once again began assisting in the removal of my real property. When asked to speak with Mr. [redacted] to inquire about any possible labor charge I was informed he was out of town and his daughter and co-owner [redacted] was "unavailable". Once again the 2 Anderson contract employee's services were never included within the original contract, pre-approved my me at any time or requested for hire or as an Anderson contract worker. Nor were there services approved by or agreed to at the time of my arrival. I was to discover upon receiving a bill at the end of the day from a contract employee named [redacted] that I was being charged $600 for labor and $300 rent for the months of March, April and May.The majority of the inventory was [redacted]. Upon further inspection I unfortunately and to my dismay discovered for 3 months my belongings were packed within an environment adverse to industry standards as recommended by the American Moving and Storage Association. My furniture and personal possessions were exposed to the elements, pests, rodents, insects, extreme heat, with property stored and stacked in a hap hazard fashion, placed in general disarray in different parts of the building and intermingled with other individual's belongings. The structure itself is a wood barn with what appears to be attached aluminum siding and a metal roof. Cracked wood and holes are abundantly evident within the floor structure. The eaves appear to be uncovered and exposed to the elements. Exposed electrical wires and overburdened extension cords supply lighting and electricity. The facility is dirty and unacceptable, visibly does not meet building code standards, nor represent a consumer's reasonable expectation of one's real property being stored in a safe, clean and secure environment. Pictures were taken at the time as evidence to the property's condition and the circumstance in which my property was stowed and warehoused.At approximately 5 p.m., June 10 I was presented with an invoice for $1700: $200 for Friday & $600 for the present day's labor & $900 for monthly storage ($300) a month.Desired SettlementAt approximately 5 p.m., June 10 I was presented with an invoice for $1700: $200 for Friday and $600 for the present day's labor none of which as stated earlier was authorized verbally or by contract. I was also charged $300 a month storage fees. Neither proprietor, Mr. [redacted] nor his daughter, [redacted], were available to discuss the charges. A contract employee attempted to reach Mr. [redacted] by cell phone but the connection was lost. I then presented a check to Herbert Anderson Moving Company; the check was post-dated as to allow time to speak to the proprietors within 72 hour period, and written for $1030.00 (a $300 per month concession for storage including 4 days at a prorated amount). My contract employees loaded their 2 vehicles and with the approval of [redacted] as an Anderson representative agreed to their leaving another load on the building dock to be picked up within 3 hours as their moving van was full. I was texted by [redacted] who requested I contact her. I did so and was berated for postdating the check, remitting to Herbert Anderson Moving Company rather than [redacted] as individual, and the amount.Upon their return, my contract employees discovered the items left upon the dock confiscated and secured within the locked warehouse. It was later discovered Ms. [redacted] had instructed her employees to return and confiscate my representatives' real property which they had purchased. Further a padlock was placed on the second moving van which was to be removed upon their return.I request the following reimbursement: $200 and $600 for Anderson Moving Company employee's labor which was never contracted and a reduction in the monthly rent for 3 months to $100 as originally and verbally committed with Mr. [redacted] on March 3rd thus amending the original contract. Anderson Moving Company's actions are egregious as exhibited by unauthorized labor charges; reneging on contracted monthly rental charges; the environmental condition upon which the property was stored and the seizure of personal property left in the Anderson Company's possession and care. The seizure of such property is in itself a criminal offense. Further any reimbursement must be in the form of certified bank or credit union issue.