Anderson Family Fitness Inc.

As I explained in the beginning, this business took too much time to notify me and I believed the problem was solved after several communicationsThe e-mail was deleted after months automaticallyIf I would have known they were having a problem during those months, I would have saved all the letters I felt I did not need them due to their responses, so I cleaned up my computer's files to help it run fasterAlso, when my bank had changed names is when they did not have my account number and that was in NovemberThat is proof enough that I had cancelled because I told them they did not get the account number because it was cancelled, that was back in 2014!Now they have charged much more to the membership than is possible by the months missedI believe it is there way of "blackmailing" people to pay their fees or face credit issuesSeveral other customers have had an problem with their business practices A lawsuit is forming with those members

I am rejecting this response because: The response has incorrect informationI did send out a letter first in November, end of yearThis is why no one had my account number to deduct the membership duesI also sent an e-mail later on in the beginning of the year, then I sent back twice the same letter they sent me with a responseThe bill was $or so now it is more than doubled and the cost of the dues does not equal the amountIt is blackmail by a businessSince June, they have decided I oweNever heard anything for months! I will not pay this bill because I do not owe thisThey changed ownership and decided to blame it on the customers who left for a better gymBad business practices with bad management and ownersThey have an unsavory reputation in AndersonThe membership was cancelled last year and I did confirm this several times in JanuaryAfter that I heard nothing till June saying I owe them past dues

[redacted] ([redacted]) told me that she e-mailed repeatedly her termination request when I spoke to her last. I fully believed Ms. [redacted]) and asked her to provide proof of such e-mails because I have recently taken over the business and if she did try to e-mail I wanted to make sure she was...

contacting my current team. I called and spoke with [redacted] (with [redacted] in the background on speaker phone I assume because I could here her respond to my requests) and told him that we had no record and if [redacted] were to provide proof that she sent a termination request to the old ownerships's e-mail I would even honor that because it isnt her fault the previous ownership didn't give me such info. I gave a 1 week deadline for the e-mail proof from the [redacted]s and that timeline came and went. After 1 more week I authorized the collection status because [redacted] ([redacted]) never provided any proof that she even e-mailed a termination notice. [redacted] was given 14 days to provide proof to my company of her claims and she never came through. To this day if she were to show that she sent the request, even to the previous owner, I would gladly take care of her.  I gave my direct e-mail and phone number if [redacted] or [redacted] had any questions or concerns regarding this situation, but this is the first contact I have had regarding their account.