Anderson's Neck Oyster Company

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and while I contacted the company several times before and within hours of delivery of the oysters which is part of their policy, I did not provide photos of the spoiled/dead oysters, which is in their policy I had hoped and expected that by contacting the company multiple times by phone and email messages asking for information on what to do when the perishable product was ultimately delivered, (after days) that I would have gotten a response/advice on receiving the package In an ongoing attempt to get information and a response from Anderson's Neck Oyster CO, I posted a note on one of Anderson's Neck's websites saying "wondering about my order - please contact me" and was promptly blocked from the site In trying to communicate with Anderson's Neck Oyster Co, I contacting the company approximately times with no response (emails/voice mails prior to delivery, voice mail within hours of delivery, and an additional emails, website posts, and voice mails post delivery) Prior to delivery, I was advised by my credit card company to return the package to sender, as they would provide a credit once the package was returned to Anderson's Neck Oyster Co My credit card company, unlike Anderson's Neck Oyster Company does not believe I should be charged for receiving spoiled perishable products Regards, [redacted]

Dear Sir, [redacted] please find our response to complaint case # [redacted] and our refund policyAnderson's Neck Oyster Company bears no responsibility for late deliveries by ***All customers accept this shipping risk before agreeing to place an order on our website We have filed a claim with [redacted] on behalf of Mrs [redacted] and then notified her of the process and the turn around time for processing this claim Mrs [redacted] responded with understanding the process and requested the funds be refunded to her [redacted] card if and when a credit is granted from ***As of this response the claim is still pending with *** Thank you Anderson's Neck Oyster Co

Dear Sir, [redacted] please find our response to complaint case # [redacted] and our refund policy.Anderson's Neck Oyster Company bears no responsibility for late deliveries by ***All customers accept this shipping risk before agreeing to place an order on our website We have filed a claim with [redacted] on behalf of Mrs [redacted] and then notified her of the process and the turn around time for processing this claim Mrs [redacted] responded with understanding the process and requested the funds be refunded to her [redacted] card if and when a credit is granted from ***As of this response the claim is still pending with *** Thank youAnderson's Neck Oyster Co

The customer in this case refused the package upon delivery which is against our shipping policyAt the point of purchase every client has to agree to our shipping policy which is [redacted] and clearly states that orders that are refused at the time of delivery will not qualify for a credit By refusing the package, they destroyed the perishable items inside and are thereby disqualified for any type of refund Thank you [redacted]

[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Anderson's Neck Oyster Company regarding complaint ID [redacted] Regards, [redacted]

I have received your e-mail and entered the information you've requested on the Revdex.com site.What else can we do, we have lost $*** to this company, and we'd like to have our money refunded?This is so wrong. They are keeping our money. They are crooks. *** *** *** ***
*** *** ***

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Anderson's Neck Oyster Company regarding complaint ID
***
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
While Anderson's Next Oyster Company claims to have spoken with me and received my response that I understood how their claims process works, that is absolutely untrueI have not heard from them via phone, email, or their website's chat box whatsoever despite my multiple attempts to contact them, so I am not sure who they claim to have communicated withIf they have in fact talked to someone, that person is either a representative at my bank, or someone fraudulently trying to get my moneyFor them to misrepresent me as the person they spoke to is an outright lieAfter receiving this update, I again called to try to determine who it was they spoke to, but I again had to leave them a message
Regards,
*** ***

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and while I contacted the company several times before and within hours of delivery of the oysters which is part of their policy, I did not provide photos of the spoiled/dead oysters, which is in their policy I had hoped and expected that by contacting the company multiple times by phone and email messages asking for information on what to do when the perishable product was ultimately delivered, (after days) that I would have gotten a response/advice on receiving the package In an ongoing attempt to get information and a response from Anderson's Neck Oyster CO, I posted a note on one of Anderson's Neck's websites saying "wondering about my order - please contact me" and was promptly blocked from the site In trying to communicate with Anderson's Neck Oyster Co, I contacting the company approximately times with no response (emails/voice mails prior to delivery, voice mail within hours of delivery, and an additional emails, website posts, and voice mails post delivery) Prior to delivery, I was advised by my credit card company to return the package to sender, as they would provide a credit once the package was returned to Anderson's Neck Oyster Co My credit card company, unlike Anderson's Neck Oyster Company does not believe I should be charged for receiving spoiled perishable products
Regards,
*** ***

The customer in this case refused the package upon delivery which is against our shipping policyAt the point of purchase every client has to agree to our shipping policy which is *** and clearly states that orders that are refused at the time of delivery will not qualify
for a credit. By refusing the package, they destroyed the perishable items inside and are thereby disqualified for any type of refund Thank you*** ***

The customer in this case refused the package upon delivery which is against our shipping policyAt the point of purchase every client has to agree to our shipping policy which is *** and clearly
states that orders that are refused at the time of delivery will not qualify for a credit. By refusing the package, they destroyed the perishable items inside and are thereby disqualified for any type of refund
Thank you
*** ***

Dear Sir,*** please find our response to complaint case # ***and our refund policy.Anderson's Neck Oyster Company bears no responsibility for late deliveries by ***All customers accept this shipping risk before agreeing to place an order on our website. We have filed
a claim with *** on behalf of Mrs *** and then notified her of the process and the turn around time for processing this claim. Mrs*** responded with understanding the process and requested the funds be refunded to her *** card if and when a credit is granted from ***As of this response the claim is still pending with ***. Thank youAnderson's Neck Oyster Co

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and while I contacted the company several times before and within hours of delivery of the oysters which is part of their policy, I did not provide photos of the spoiled/dead oysters, which is in their policy I had hoped and expected that by contacting the company multiple times by phone and email messages asking for information on what to do when the perishable product was ultimately delivered, (after days) that I would have gotten a response/advice on receiving the package In an ongoing attempt to get information and a response from Anderson's Neck Oyster CO, I posted a note on one of Anderson's Neck's websites saying "wondering about my order - please contact me" and was promptly blocked from the site In trying to communicate with Anderson's Neck Oyster Co, I contacting the company approximately times with no response (emails/voice mails prior to delivery, voice mail within hours of delivery, and an additional emails, website posts, and voice mails post delivery)
Prior to delivery, I was advised by my credit card company to return the package to sender, as they would provide a credit once the package was returned to Anderson's Neck Oyster Co My credit card company, unlike Anderson's Neck Oyster Company does not believe I should be charged for receiving spoiled perishable products
Regards,
*** ***

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Anderson's Neck Oyster Company regarding
complaint ID ***
Regards,
*** ***

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Anderson's Neck Oyster Company regarding complaint ID
***
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.While Anderson's Next Oyster Company claims to have spoken with me and received my response that I understood how their claims process works, that is absolutely untrueI have not heard from them via phone, email, or their website's chat box whatsoever despite my multiple attempts to contact them, so I am not sure who they claim to have communicated withIf they have in fact talked to someone, that person is either a representative at my bank, or someone fraudulently trying to get my moneyFor them to misrepresent me as the person they spoke to is an outright lieAfter receiving this update, I again called to try to determine who it was they spoke to, but I again had to leave them a message
Regards,
*** ***

Dear Sir,
***
please find our response to complaint case # ***and our refund policyAnderson's Neck Oyster Company bears no responsibility for late deliveries by ***All customers accept this shipping risk before agreeing to place an order on our website. We have filed a claim with *** on behalf of Mrs *** and then notified her of the process and the turn around time for processing this claim. Mrs*** responded with understanding the process and requested the funds be refunded to her *** card if and when a credit is granted from ***As of this response the claim is still pending with ***.
Thank you
Anderson's Neck Oyster Co