Andirons Lodge

Mrs*** was told when purchasing the puppy that she had a herniaShe even looked at the hernias before she purchased the puppyAt the time she saw the hernia she did not have to purchase the puppy she could have chosen another puppyShe preceded to purchase the puppy on October 25, and
due to the puppy having a hernia the puppy was discounted as wellMrs*** took the puppy to the vet and then came to the store demanding we fix the hernia on October 28, Our store manager informed them that we will not pay to get it fixed and offered them to exchange the puppy per our contract but they refused to do soThe contract states the customer has days to exchange the animalPet City Houston was willing to exchange the puppy for them and they refusedPet City Houston tried to help them since they wanted to keep the puppy and offered to take it to another vet who would perform the surgery and all they had to do was pay for the surgeryAgain, Pet City also informed them that they had the option to exchange the puppy for another onePet City Houston held their end of the contract and was offering Mrs*** options and everything we offered to do they refused We have attached a copy of our contract that states our guarantee and the customer also signed and initialed it