Andras G. Haris, D.M.D.

February 25, Dear *** ***:Thank you for your inquiry and for forwarding the complaint of our patient, *** ***All treatment administered to *** *** was indicated and fully authorized by herDrHaris also spent a great deal of time to explain all the ramifications and options
Unfortunately, *** *** did not show up for the cementation of the definitive restoration (crown)Our attempts to contact her failed.Her insurance was cancelled in January for non-payment of premium, therefore, she was charged full fee for the crown and related services according to our prevailing standard policy, namely, one half of the fee is due at the time of preparation, etc., and the other half at final cermentationHowever, in order to demonstrate further good will, we had already refunded the full amount requested by *** ***, $1455, and mailed it to the only address we know, the P.Obox.Sincerely yours for better oral health,Joan DOffice Manager