We are sorry this misunderstanding that has occurred as we at Alice Chevrolet Buick GMC always strive to conduct business, in a straight forward and honest manorIn regards to the complainant the customers bought he car under pretenses as it was for her grandson and not herselfThe bank reject the contract in underwriting as this is a violation of the loan agreementWe attempted on multiple occasions to meet the customer to pick up the car and refund the moneys owed, and also had an appointment that he also missed for him to return the car to Alice ChevroletAfter many missed appointments we were final forced to call a recovery company to take possession of the vehicleUnfortunately due to the cost of this recovery company their is no moneys to now return to the customer
Below is the disclaimer that is on all mailers As per the disclaimer, not everyone is a winner and the odds to winning the 4k TV are 1:60,We do apologize for the misunderstanding We strictly follow Texas advertising laws With approved creditOffers cannot be combined with any other offerDue to advertising deadlines some units may already besold(1) [redacted] (Stk # [redacted] ); Sale price: $6,$down payment, plus tax, title, license & $___ docfee.$per month for months at 3.10% APRAmount financed: $7,Total payments: $8,(2) [redacted] (Stk# [redacted] ); Sale price: $9,$down payment, plus tax, title, license & $___ docfee$per month for months at 3.10%APRAmount financed: $10,Total payments: $12,(3) Ford [redacted] (Stk # [redacted] ); Sale price: $_____$downpayment, plus tax, title, license & $___ docfee$per month for months at 3.10% APRAmount financed: $14,Totalpayments: $15,(4) [redacted] (Stk # [redacted] ); Sale price: $20,900, plus tax, title, license & $___ docfee(5)Maximum amount $1,Your vehicle payment cannot exceed 20% of your gross monthly income; vehicle payment totaled withyour current monthly payments must not exceed 50% of your gross incomeMust be at least years of ageAny equity deficitin your current vehicle must be paid or refinanced with new vehicleBankruptcies must be dischargedInterest accrues from dateof purchase(6) With $7,minimum purchaseWith approved creditWith credit score of or greaterNon negotiableVoidwhere prohibitedVoucher has no cash valueOne voucher per pre-owned vehicle purchasedThis is not a rebateSee dealer fordetails(7) 0% APR on select vehiclesWith approved creditSee dealer for details(8) With approved creditYour vehicle paymentcannot exceed 20% of your gross monthly income; vehicle payment totaled with your current monthly payments must not exceed50% of your gross incomeMust be at least years of ageAny equity deficit in your current vehicle must be paid or refinancedwith new vehicleBankruptcies must be dischargedSee Dealer for details(9) 100% of original base MSRP for your - 2010tradeDealer will deduct - cents per mile drivenAdjustments will also be made for excess wear and reconditioning charges.High-line, performance, specialty and limited edition models do not qualify.(-) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WINPURCHASE OR DONATION DOES NOT INCREASECHANCES OF WINNINGVoid where prohibitedHaving a winning combination qualifies you to play the $25,Instant WinScratch Off Ticket contest$25,Instant Win Scratch Off Ticket requires removing (6) of (30) scratch off surfaces to revealwinning symbols to claim cash prizeOdds 1:593,See rules on card for detailsIf after you scratch off the $25,Instant WinScratch Off Ticket and you are not a $25,winner, you will receive a $Restaurant.com gift card as a consolation prize.(--) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WINPURCHASE OR DONATION DOES NOT INCREASECHANCES OF WINNINGSee dealer for detailsBring invitation to event location to compare your confirmation code to prize boardto determine if you have won 55” 4K TV or [redacted] ProWinner/addressee must be years or older, and must bring flyer toevent location during the sale dates listed abovea) All taxes are the responsibility of the prize winnerb) Odds of winning $100cash ($value) are 1:60,Odds of winning [redacted] Pro ($1,value) are 1:60,Odds of winning 55” 4K TV ($1,500value) are 1:60,The designated winner must show valid state I.Dand must be verified as the designated winner on file with theinsurance companyc) This promotion is void where prohibited by lawd) Dealer not responsible for lost, late or misdirected prizepiecee) This contest is sponsored by the dealership listed on advertisementf) Eligibility limited to U.SresidentsEmployees andrelatives of dealership are ineligible to participate in this promotionSee dealer for complete contest rulesAny unclaimed prize willnot be awardedMust be years of age or older to winPhotos are for illustration purposes onlyNot responsible for typographicalerrorsAgain, we do apologize for any misunderstandings or inconveniences.Respectfully, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
Below is the disclaimer that is on all mailers. As per the disclaimer, not everyone is a winner and the odds to winning the 4k TV are 1:60,000. We do apologize for the misunderstanding. We strictly follow Texas advertising laws. With approved credit. Offers cannot be combined...
with any other offer. Due to advertising deadlines some units may already besold. (1) 2013 [redacted] (Stk #[redacted]); Sale price: $6,885. $0 down payment, plus tax, title, license & $___ doc. fee.$116 per month for 72 months at 3.10% APR. Amount financed: $7,662.96. Total payments: $8,352. (2) 2013 [redacted] (Stk#[redacted]); Sale price: $9,988. $0 down payment, plus tax, title, license & $___ doc. fee. $167 per month for 72 months at 3.10%APR. Amount financed: $10,966. Total payments: $12,024. (3) 2013 Ford [redacted] (Stk #[redacted]); Sale price: $_____. $0 downpayment, plus tax, title, license & $___ doc. fee. $215 per month for 72 months at 3.10% APR. Amount financed: $14,065. Totalpayments: $15,480. (4) 2014 [redacted] (Stk #[redacted]); Sale price: $20,900, plus tax, title, license & $___ doc. fee. (5)Maximum amount $1,500. Your vehicle payment cannot exceed 20% of your gross monthly income; vehicle payment totaled withyour current monthly payments must not exceed 50% of your gross income. Must be at least 18 years of age. Any equity deficitin your current vehicle must be paid or refinanced with new vehicle. Bankruptcies must be discharged. Interest accrues from dateof purchase. (6) With $7,500 minimum purchase. With approved credit. With credit score of 750 or greater. Non negotiable. Voidwhere prohibited. Voucher has no cash value. One voucher per pre-owned vehicle purchased. This is not a rebate. See dealer fordetails. (7) 0% APR on select vehicles. With approved credit. See dealer for details. (8) With approved credit. Your vehicle paymentcannot exceed 20% of your gross monthly income; vehicle payment totaled with your current monthly payments must not exceed50% of your gross income. Must be at least 18 years of age. Any equity deficit in your current vehicle must be paid or refinancedwith new vehicle. Bankruptcies must be discharged. See Dealer for details. (9) 100% of original base MSRP for your 2000 - 2010trade. Dealer will deduct 35 - 75 cents per mile driven. Adjustments will also be made for excess wear and reconditioning charges.High-line, performance, specialty and limited edition models do not qualify.(-) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WIN. PURCHASE OR DONATION DOES NOT INCREASECHANCES OF WINNING. Void where prohibited. Having a winning combination qualifies you to play the $25,000 Instant WinScratch Off Ticket contest. $25,000 Instant Win Scratch Off Ticket requires removing (6) of (30) scratch off surfaces to revealwinning symbols to claim cash prize. Odds 1:593,775. See rules on card for details. If after you scratch off the $25,000 Instant WinScratch Off Ticket and you are not a $25,000 winner, you will receive a $25 Restaurant.com gift card as a consolation prize.(--) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WIN. PURCHASE OR DONATION DOES NOT INCREASECHANCES OF WINNING. See dealer for details. Bring invitation to event location to compare your confirmation code to prize boardto determine if you have won 55” 4K TV or [redacted] Pro. Winner/addressee must be 18 years or older, and must bring flyer toevent location during the sale dates listed above. a) All taxes are the responsibility of the prize winner. b) Odds of winning $100cash ($100 value) are 1:60,000. Odds of winning [redacted] Pro ($1,000 value) are 1:60,000. Odds of winning 55” 4K TV ($1,500value) are 1:60,000. The designated winner must show valid state I.D. and must be verified as the designated winner on file with theinsurance company. c) This promotion is void where prohibited by law. d) Dealer not responsible for lost, late or misdirected prizepiece. e) This contest is sponsored by the dealership listed on advertisement. f) Eligibility limited to U.S. residents. Employees andrelatives of dealership are ineligible to participate in this promotion. See dealer for complete contest rules. Any unclaimed prize willnot be awarded. Must be 18 years of age or older to win. Photos are for illustration purposes only. Not responsible for typographicalerrors. Again, we do apologize for any misunderstandings or inconveniences.Respectfully, [redacted]
Mrs. [redacted] did buy a truck on March 28 of this year. Unfortunately she had a case of buyers remorse a couple of weeks after she purchased the vehicle. The truck was sold to her for $39,845 before taxes not $47,000. I also was trying to talk to the customer and maybe find a solution to this...
problem, but the customer hung up on me in the middle of the conversation. I am sorry that she is upset but after 5 months their is just nothing I can do to help her get out of the truck and into a new one. Thank you [redacted]
We are sorry this misunderstanding that has occurred as we at Alice Chevrolet Buick GMC always strive to conduct business, in a straight forward and honest manor. In regards to the complainant the customers bought he car under false pretenses as it was for her grandson and not herself. The bank...
reject the contract in underwriting as this is a violation of the loan agreement. We attempted on multiple occasions to meet the customer to pick up the car and refund the moneys owed, and also had an appointment that he also missed for him to return the car to Alice Chevrolet. After many missed appointments we were final forced to call a recovery company to take possession of the vehicle. Unfortunately due to the cost of this recovery company their is no moneys to now return to the customer.
This car was on order form general Motors, and the customer knew that when she purchased the car. We have no control on when the car would be to delivered to Alice Chevrolet from GM only a date range that they provide us. The car did arrive on the last day of this range and the customer took...
delivery the next day. The customer is currently driving the car and is satisfied as far as Alice Chevrolet knows.Thank you [redacted]
We are sorry this misunderstanding that has occurred as we at Alice Chevrolet Buick GMC always strive to conduct business, in a straight forward and honest manorIn regards to the complainant the customers bought he car under pretenses as it was for her grandson and not herselfThe bank reject the contract in underwriting as this is a violation of the loan agreementWe attempted on multiple occasions to meet the customer to pick up the car and refund the moneys owed, and also had an appointment that he also missed for him to return the car to Alice ChevroletAfter many missed appointments we were final forced to call a recovery company to take possession of the vehicleUnfortunately due to the cost of this recovery company their is no moneys to now return to the customer
Below is the disclaimer that is on all mailers As per the disclaimer, not everyone is a winner and the odds to winning the 4k TV are 1:60,We do apologize for the misunderstanding We strictly follow Texas advertising laws With approved creditOffers cannot be combined with any other offerDue to advertising deadlines some units may already besold(1) [redacted] (Stk # [redacted] ); Sale price: $6,$down payment, plus tax, title, license & $___ docfee.$per month for months at 3.10% APRAmount financed: $7,Total payments: $8,(2) [redacted] (Stk# [redacted] ); Sale price: $9,$down payment, plus tax, title, license & $___ docfee$per month for months at 3.10%APRAmount financed: $10,Total payments: $12,(3) Ford [redacted] (Stk # [redacted] ); Sale price: $_____$downpayment, plus tax, title, license & $___ docfee$per month for months at 3.10% APRAmount financed: $14,Totalpayments: $15,(4) [redacted] (Stk # [redacted] ); Sale price: $20,900, plus tax, title, license & $___ docfee(5)Maximum amount $1,Your vehicle payment cannot exceed 20% of your gross monthly income; vehicle payment totaled withyour current monthly payments must not exceed 50% of your gross incomeMust be at least years of ageAny equity deficitin your current vehicle must be paid or refinanced with new vehicleBankruptcies must be dischargedInterest accrues from dateof purchase(6) With $7,minimum purchaseWith approved creditWith credit score of or greaterNon negotiableVoidwhere prohibitedVoucher has no cash valueOne voucher per pre-owned vehicle purchasedThis is not a rebateSee dealer fordetails(7) 0% APR on select vehiclesWith approved creditSee dealer for details(8) With approved creditYour vehicle paymentcannot exceed 20% of your gross monthly income; vehicle payment totaled with your current monthly payments must not exceed50% of your gross incomeMust be at least years of ageAny equity deficit in your current vehicle must be paid or refinancedwith new vehicleBankruptcies must be dischargedSee Dealer for details(9) 100% of original base MSRP for your - 2010tradeDealer will deduct - cents per mile drivenAdjustments will also be made for excess wear and reconditioning charges.High-line, performance, specialty and limited edition models do not qualify.(-) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WINPURCHASE OR DONATION DOES NOT INCREASECHANCES OF WINNINGVoid where prohibitedHaving a winning combination qualifies you to play the $25,Instant WinScratch Off Ticket contest$25,Instant Win Scratch Off Ticket requires removing (6) of (30) scratch off surfaces to revealwinning symbols to claim cash prizeOdds 1:593,See rules on card for detailsIf after you scratch off the $25,Instant WinScratch Off Ticket and you are not a $25,winner, you will receive a $Restaurant.com gift card as a consolation prize.(--) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WINPURCHASE OR DONATION DOES NOT INCREASECHANCES OF WINNINGSee dealer for detailsBring invitation to event location to compare your confirmation code to prize boardto determine if you have won 55” 4K TV or [redacted] ProWinner/addressee must be years or older, and must bring flyer toevent location during the sale dates listed abovea) All taxes are the responsibility of the prize winnerb) Odds of winning $100cash ($value) are 1:60,Odds of winning [redacted] Pro ($1,value) are 1:60,Odds of winning 55” 4K TV ($1,500value) are 1:60,The designated winner must show valid state I.Dand must be verified as the designated winner on file with theinsurance companyc) This promotion is void where prohibited by lawd) Dealer not responsible for lost, late or misdirected prizepiecee) This contest is sponsored by the dealership listed on advertisementf) Eligibility limited to U.SresidentsEmployees andrelatives of dealership are ineligible to participate in this promotionSee dealer for complete contest rulesAny unclaimed prize willnot be awardedMust be years of age or older to winPhotos are for illustration purposes onlyNot responsible for typographicalerrorsAgain, we do apologize for any misunderstandings or inconveniences.Respectfully, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
Below is the disclaimer that is on all mailers. As per the disclaimer, not everyone is a winner and the odds to winning the 4k TV are 1:60,000. We do apologize for the misunderstanding. We strictly follow Texas advertising laws. With approved credit. Offers cannot be combined...
with any other offer. Due to advertising deadlines some units may already besold. (1) 2013 [redacted] (Stk #[redacted]); Sale price: $6,885. $0 down payment, plus tax, title, license & $___ doc. fee.$116 per month for 72 months at 3.10% APR. Amount financed: $7,662.96. Total payments: $8,352. (2) 2013 [redacted] (Stk#[redacted]); Sale price: $9,988. $0 down payment, plus tax, title, license & $___ doc. fee. $167 per month for 72 months at 3.10%APR. Amount financed: $10,966. Total payments: $12,024. (3) 2013 Ford [redacted] (Stk #[redacted]); Sale price: $_____. $0 downpayment, plus tax, title, license & $___ doc. fee. $215 per month for 72 months at 3.10% APR. Amount financed: $14,065. Totalpayments: $15,480. (4) 2014 [redacted] (Stk #[redacted]); Sale price: $20,900, plus tax, title, license & $___ doc. fee. (5)Maximum amount $1,500. Your vehicle payment cannot exceed 20% of your gross monthly income; vehicle payment totaled withyour current monthly payments must not exceed 50% of your gross income. Must be at least 18 years of age. Any equity deficitin your current vehicle must be paid or refinanced with new vehicle. Bankruptcies must be discharged. Interest accrues from dateof purchase. (6) With $7,500 minimum purchase. With approved credit. With credit score of 750 or greater. Non negotiable. Voidwhere prohibited. Voucher has no cash value. One voucher per pre-owned vehicle purchased. This is not a rebate. See dealer fordetails. (7) 0% APR on select vehicles. With approved credit. See dealer for details. (8) With approved credit. Your vehicle paymentcannot exceed 20% of your gross monthly income; vehicle payment totaled with your current monthly payments must not exceed50% of your gross income. Must be at least 18 years of age. Any equity deficit in your current vehicle must be paid or refinancedwith new vehicle. Bankruptcies must be discharged. See Dealer for details. (9) 100% of original base MSRP for your 2000 - 2010trade. Dealer will deduct 35 - 75 cents per mile driven. Adjustments will also be made for excess wear and reconditioning charges.High-line, performance, specialty and limited edition models do not qualify.(-) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WIN. PURCHASE OR DONATION DOES NOT INCREASECHANCES OF WINNING. Void where prohibited. Having a winning combination qualifies you to play the $25,000 Instant WinScratch Off Ticket contest. $25,000 Instant Win Scratch Off Ticket requires removing (6) of (30) scratch off surfaces to revealwinning symbols to claim cash prize. Odds 1:593,775. See rules on card for details. If after you scratch off the $25,000 Instant WinScratch Off Ticket and you are not a $25,000 winner, you will receive a $25 Restaurant.com gift card as a consolation prize.(--) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WIN. PURCHASE OR DONATION DOES NOT INCREASECHANCES OF WINNING. See dealer for details. Bring invitation to event location to compare your confirmation code to prize boardto determine if you have won 55” 4K TV or [redacted] Pro. Winner/addressee must be 18 years or older, and must bring flyer toevent location during the sale dates listed above. a) All taxes are the responsibility of the prize winner. b) Odds of winning $100cash ($100 value) are 1:60,000. Odds of winning [redacted] Pro ($1,000 value) are 1:60,000. Odds of winning 55” 4K TV ($1,500value) are 1:60,000. The designated winner must show valid state I.D. and must be verified as the designated winner on file with theinsurance company. c) This promotion is void where prohibited by law. d) Dealer not responsible for lost, late or misdirected prizepiece. e) This contest is sponsored by the dealership listed on advertisement. f) Eligibility limited to U.S. residents. Employees andrelatives of dealership are ineligible to participate in this promotion. See dealer for complete contest rules. Any unclaimed prize willnot be awarded. Must be 18 years of age or older to win. Photos are for illustration purposes only. Not responsible for typographicalerrors. Again, we do apologize for any misunderstandings or inconveniences.Respectfully, [redacted]
Mrs. [redacted] did buy a truck on March 28 of this year. Unfortunately she had a case of buyers remorse a couple of weeks after she purchased the vehicle. The truck was sold to her for $39,845 before taxes not $47,000. I also was trying to talk to the customer and maybe find a solution to this...
problem, but the customer hung up on me in the middle of the conversation. I am sorry that she is upset but after 5 months their is just nothing I can do to help her get out of the truck and into a new one. Thank you [redacted]
We are sorry this misunderstanding that has occurred as we at Alice Chevrolet Buick GMC always strive to conduct business, in a straight forward and honest manor. In regards to the complainant the customers bought he car under false pretenses as it was for her grandson and not herself. The bank...
reject the contract in underwriting as this is a violation of the loan agreement. We attempted on multiple occasions to meet the customer to pick up the car and refund the moneys owed, and also had an appointment that he also missed for him to return the car to Alice Chevrolet. After many missed appointments we were final forced to call a recovery company to take possession of the vehicle. Unfortunately due to the cost of this recovery company their is no moneys to now return to the customer.
This car was on order form general Motors, and the customer knew that when she purchased the car. We have no control on when the car would be to delivered to Alice Chevrolet from GM only a date range that they provide us. The car did arrive on the last day of this range and the customer took...
delivery the next day. The customer is currently driving the car and is satisfied as far as Alice Chevrolet knows.Thank you [redacted]