Complaint: [redacted] I am rejecting this response because: I pay/lease to drive an Acura I was provided with a [redacted] for exactly month I should be reimbursed for Acura's violation of the lease agreement, specifically, me agreeing to pay for and drive the specified Acura Regards, [redacted]
Hi ***, I appreciate you taking my call regarding incident # [redacted] involving [redacted] and his concerns regarding his current leased vehicle and the recall currently attached to it As I’m sure MR [redacted] is aware this recall is affecting not just Acura but just about every major manufacturer as well and has become the biggest recall for vehicles in the United States everWe are trying our best to accommodate every customer and to minimize the inconvenience factor for all those involvedWe are working with the best that Acura has given and we are truly sorry for the way you feel regarding the status of your leased vehicleWe are working closely with Acura and have started to receive shipments to resolve the recall but they are coming in a very limited supply but we should expect this to change shortlyIn the meantime I would like to discuss this further with you to see if there is anything more we can offer to help while this sets itself throughMy direct contact information is below and if you can give me a call or an email I would like to discuss this further with youThanks in advance for your time and I look forward to hearing from you Thank you, Michael D General Sales Manager Elite Acura Route E Maple Shade, NJ Main: [redacted] Fax: [redacted] Email: [redacted]
Complaint: [redacted] I am rejecting this response because: I pay/lease to drive an Acura I was provided with a [redacted] for exactly month I should be reimbursed for Acura's violation of the lease agreement, specifically, me agreeing to pay for and drive the specified Acura Regards, [redacted]
Hi ***, I appreciate you taking my call regarding incident # [redacted] involving [redacted] and his concerns regarding his current leased vehicle and the recall currently attached to it As I’m sure MR [redacted] is aware this recall is affecting not just Acura but just about every major manufacturer as well and has become the biggest recall for vehicles in the United States everWe are trying our best to accommodate every customer and to minimize the inconvenience factor for all those involvedWe are working with the best that Acura has given and we are truly sorry for the way you feel regarding the status of your leased vehicleWe are working closely with Acura and have started to receive shipments to resolve the recall but they are coming in a very limited supply but we should expect this to change shortlyIn the meantime I would like to discuss this further with you to see if there is anything more we can offer to help while this sets itself throughMy direct contact information is below and if you can give me a call or an email I would like to discuss this further with youThanks in advance for your time and I look forward to hearing from you Thank you, Michael D General Sales Manager Elite Acura Route E Maple Shade, NJ Main: [redacted] Fax: [redacted] Email: [redacted]