Andrew Clarke & Associates Reviews (1)
Andrew Clarke & Associates Rating
Description: Optometrists
Address: 2760 N. Germantown Parkway, Memphis, Tennessee, United States, 38133-8153
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Complaint1st exam in April. Given wrong prescription, took months to fix. Paid for contacts at 1st exam. went with different co. for lens,still not reimbursedHad my first contact lens eye exam on April 16 where I prepaid for contact lens. Lens didn't seem right, couldn't see properly, complained to office staff and wanted doctor to recheck. Office said probably had defected lens, need to wait for lens order to come in. Was a considerable delay in lens. Went back a month and a half later, fitted with proper prescription, returned contact lens. Because of previous delays, elected to go with different company for new lens. Office could not reimburse me because business manager was not in. Said she would call. Weeks later, no call and no reimbursement for contact lens I paid for. Desired SettlementSimple reimbursement as I have returned the product already.