Andrew Cleaners Reviews (1)
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Andrew Cleaners Rating
Description: Dry Cleaners
Address: 6417 Suitland Road, Suitland, Maryland, United States, 20746
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Review: 2 months ago I received a garment that was not mine. I had my sun return it, they told him to keep it.
I picked up additional dry cleaning 2 weeks ago. It contained a black suit which I wore to work on 7/10/2013. The pants did not match the suit; the suit jacket (which was not mine) was of an obvious cheaper quality than the pants. When I looked thru the rest of the garments I found a short sleeve white shirt that was a size larger (18.5) than what I wear (17.5). When I pointed these things out they showed attiude, shrugged and said there was nothing they could do. I patronized this business for 9 years and we always had a great relationship. They know me by name when I enter and know my phone no to enter into the system without asking me. I never had a problem that couldn't be resolved in these 9 years but the past few months things have been different. A raised voice and a shrug after nine years of patronage is the treatment I get.Desired Settlement: Locate my garment or make some sort of restitution. The suit is 2 yeas old; I don't realistically expect them to buy me a new suit but meet me some where in the middle and lose the attitude.