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Andrew's Custom Gutters

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Reviews Andrew's Custom Gutters

Andrew's Custom Gutters Reviews (6)

Impressive job - new roof and gutter guards. I would recommend.

Initial Business Response /* (1000, 5, 2015/04/23) */
It is not the gutter, his roof is leaking. An expert went to his home and explained that flashing needs to be installed and I explained the same thing to him previously. I have been out there three times to try to fix the problem and...

explain that it is the roof and not the gutters. There was a leak prior to me installing the radiance gutter. The damage they are assuming could very well be from the leak prior to my work. This customer's complaint is not valid because the problem is unrelated to the work performed. The homeowner installed his own roof and installed the roof incorrectly. That is the reason for the leaky roof.

Awesome job installing my new gutters and gutter guards, and the price was very reasonable. Highly recomended contractractor. I plan on having him back for more work in the future.

She gave me a credit card deposit and I purchased a material. She called and said she wanted her roof done and I picked up that deposit. Then I found out she filed a dispute and took the $1375 out of my account . Then she told me she put the money back into my account and I was at my bank for 2...

hours to find out that was a lie and she did not put the money back in my account. Then she said I still had her money, but I do not have the $1375. I was paid $2000 in funds for her roof, but we purchased all the materials for the roof and gutters. I spoke to her two days ago, and the communication since then has gone dead. She continuously kept telling me the money is there and it was not not in my account because she disputed the money. She did not even tell me she took the money out I found out by my bank notifying me that she filed a complaint. Two to three weeks later she signed the money over to me to do the roof after she disputed the money for the gutters. She also had me meet with her insurance adjuster.

When I called Andrew he was out the next day to give me an estimate. When the crew showed up they were friendly and courteous and installed my new gutters in a couple of hours. I would highly recommended Andrew's Custom Gutters.

Andrew came exactly when scheduled to inspect the gutter and give me a quote to replace it. He saw that the gutter was hanging and in danger of falling, so he agreed to come out the next day. He ended up coming out one day later due to a delay on another job. On the day he came he found that the gutter didn't need to be replaced, but he did have to replace the flashing. He gave me a credit for reusing the gutter, which paid for replacing the flashing. The total cost was more than the original quote, but it included extra materials and labor so I was satisfied. The work was done quickly and the gutter is now installed at the correct angle so it drains better. I was very pleased with Andrew's work and promptness. I would not hesitate to use him again, and I highly recommend him for any work involving gutters.

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