Andrews Funeral Home Reviews (1)
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Andrews Funeral Home Rating
Address: 516 1st St., SE, Belmond, Iowa, United States, 50421-1302
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We signed up for this service back in 2013 and had turned over quite of few accounts. We have received very little back from them. We kept asking for updates of what was happening. Mr. Stone would say that he would send them, but never got them. We have paper work from them that states that accounts have been paid in full to them and that we would be paid in 10 days but have not received anything as of yet. We did get a check that was dated on June of 2015 and then got a call from Mr. Stone that the check was on the wrong account and it was not any good. the check came back marked not sufficient funds, the said that they would reissue this check PLUS the bank fees, but still not have receive this as of yet. Called on 8-16-2016 and was told that Mr. Robertson was the new administrator and our account was being reviewed. Since that time I have called almost 20 times and finally got a call back form Mr. Robertson on 9-9-2016 and he stated that he had gotten my message and he would not be back in his office until 9-15-2016 and he would call me back. He admitted that our account had been mismanage. Mr. Robertson called back on 9-22-2016 and said that we would have a check by 9-27-2016. We have not received anything at this point. Have called and left several messages and spoke to a temp. office worker but have not heard from them at this point. I would like to receive monies that are owe us and to sever all ties with this company.