Andrews Medical Center

Complaint: ***I am rejecting this response because: On may 28th, we were told $20-to FINISH THE TRUCK. We were also told 15% over cost for the parts. I am requesting the actual receipts; one to verify that I only paid 15% over cost and that all of the parts on the invoices I paid were for parts actually purchased for my truck. I actually paid $by the end of July and the truck was not finished. As a consumer, I have a right to know why it cost so much more than what we were told on May 28th and to actually have the opportunity to reconcile the receipts against the invoices that Specialty Autobody gave me. The invoices do not list the parts actually purchased; they were very generic in nature. There is nothing harassing about my request. A consumer has a right to ask for this documentation. Any consumer has this right when something goes that far over the amount stated. Sincerely,*** ***

Complaint: ***I am rejecting this response because:
*** was well aware the my husband *** had been diagnosed with terminal cancer in March of 2015. He took the truck and cab to *** shop in May of and told him about the diagnosis and would like the truck finished and put together by the early part of 2016. This was the verbal agreement between *** and ***. And, of course, *** died May of and cannot repute his comments
My son and I went to *** shop on May 30th to find out about the truck. We were told it would be about 20-to finish the truck and we were told that he would try to have it finished in weeks for *** memorial. The memorial came on June 19th and all he had was the cab painted and in parts. We were also told there was in an invoice due of $which I paid. We were then told he would have it finished by the end of July for the Good Guys show at the Fairgrounds. But it was not done.
At the end of July I asked for a written estimate and a time frame. He told me ABOUT but it was only an estimate. This is after I paid $in May; $in June; another $also in June. So I had already paid over $and was told another and it would be done NOW the middle or end of September. So I pulled the truck on August 8th. Before he allowed me to pick up the truck he told me I owed another $for June and $for July and he would only release the truck and the parts if I brought a cashier's check which I did
I have REPEATEDLY ASKED *** FOR THE RECEIPTS FOR THE PARTS HE BOUGHT FOR THE TRUCK. The invoices he provided me do NOT SHOW what I actually bought nor do I have receipts to reconcile against his charges. My husband bought a lot of parts for his truck and took them to ***. I believe he charged me for parts that *** took to him but don't know since he WON'T give me actual receipts. I also asked him to justify the hours spent on this truck and he has not done this. His generic invoices show over hours to paint the truck cab and truck bed but nothing in writing to justify this amount of hours
*** is running an illegal and immoral business at his shop Specialty Autobody. He is painting vehicles in his shop without a paint booth. He takes advantage of people in their worst stages of life and I want everyone to know what they are dealing with before they use his business in the future. Forewarned is forearmed.
Sincerely,*** ***

Re: ID #[redacted] Dear [redacted] This letter is in response to your letter dated 9/27/2016. Mrs. [redacted] continues to attack me and my company, Specialty Autobody with false information. I included, with my last letter to you, copies of the detailed invoices I sent her. Also included was the payment history for [redacted] account.  Invoices for any parts [redacted] purchased would be in his records.  Because of the continued attacks on me I have had to send her a Cease and Desist letter.  Please find attached. Sincerely,  Jeremy B[redacted]Specialty Autobody
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]