Andy's Tents & Events Reviews (3)
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Andy's Tents & Events Rating
Address: 104 W Vance St, Fuquay Varina, North Carolina, United States, 27526-2129
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aspecialeventtriangle.com
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Extremely disappointed in the rentals and service received from this company The tables were in HORRIBLE condition, including rubber caps missing on most legs We had to put two table cloths on top to cover up the roughness of the table tops (which looked like pieces of scrap wood)The missing caps resulted in wobbly tables and near scratches on our wooden floorsThe chairs were rusted and dirtyI called and left a message on Friday to try and exchange the chairs for our Saturday event (offering to come get them myself) No one then - or as of yet - returned my call Our dinner party was embarrassing to say the least as far as our furniture is concerned(friends who were helping with set up even asked us where in the world we got them) While I was initially pleased with the quick response to my emails before delivery - obviously, we won't be using them again, nor will I refer you anyone else
Extremely disappointed in the rentals and service received from this company The tables were in HORRIBLE condition, including rubber caps missing on most legs We had to put two table cloths on top to cover up the roughness of the table tops (which looked like pieces of scrap wood)The missing caps resulted in wobbly tables and near scratches on our wooden floorsThe chairs were rusted and dirtyI called and left a message on Friday to try and exchange the chairs for our Saturday event (offering to come get them myself) No one then - or as of yet - returned my call
Our dinner party was embarrassing to say the least as far as our furniture is concerned(friends who were helping with set up even asked us where in the world we got them)
While I was initially pleased with the quick response to my emails before delivery - obviously, we won't be using them again, nor will I refer you anyone else
Did a NO SHOW for rental on our wedding day!! It took months and multiple calls with threats to sue before they returned our money! DO NOT risk your event, go elsewhere
We had booked a tent and chairs for our weddingWe paid the 50% depositThey were supposed to set up the tent the day before the weddingAfter multiple calls, the owner, Andy, said they had a "vehicle breakdown" and his "crew were tired from other jobs" that day, so they would set the tent up the morning of the weddingOn the wedding day, NO SHOW!! Forecast was for 60% chance of rainI called him over fifty times on the morning of my weddingNo answer! Luckily we were able to find another rental company that were able to provide us chairs, but still no tentLater that day, minutes before the wedding, the owner calls saying their "vehicle had broken down" and they wouldn't be able to deliver anythingDidn't even bother to call early to let me know about the supposed BS "vehicle breakdown"Who does that to someone on their wedding day??
As if that wasn't enough, we had to call them repeatedly over the next months to get our deposit backThe owner kept saying he'd process the deposit the next day, and then nothing would happenFinally one of his employees answered the phone and said he hadn't been paid for a couple of monthsThe employee processed the payment eventually