Anecka, LLC

We entered into a contract for an ecommerce website with some unique features The site has numerous errors and doesn't function properly The incredibly vague "Scope of Work" mentions they will install the software and develop the system for our customers to place orders We have repeatedly asked for corrections to be made We were told that they had gone above and beyond the "Scope of Work", that too much time had passed and that nothing more would be done • Functional and correct should be automatic, and not need to be specified in SOW • There was no verbal nor contractual mention about a deadline to catch all of the errors and deficiencies We were charged $3,for a site built with free software, a theme we supplied, and a shipping plugin we supplied We settled for the poor workmanship, compromised on what they said they could do and kept lowering our expectations Still received a site that doesn't function properly and is completely unusable When we ask

We entered into a contract for an ecommerce website with some unique features The site has numerous errors and doesn't function properly The incredibly vague "Scope of Work" mentions they will install the software and develop the system for our customers to place orders We have repeatedly asked for corrections to be made We were told that they had gone above and beyond the "Scope of Work", that too much time had passed and that nothing more would be done
• Functional and correct should be automatic, and not need to be specified in SOW
• There was no verbal nor contractual mention about a deadline to catch all of the errors and deficiencies
We were charged $3,for a site built with free software, a theme we supplied, and a shipping plugin we supplied We settled for the poor workmanship, compromised on what they said they could do and kept lowering our expectations Still received a site that doesn't function properly and is completely unusable When we ask