I tried to contact Ms [redacted] today at the phone number she left and got her voicemail I know she didn't want a message left, but I had no other way to contact her I did leave her a message asking her to contact me directly as the manager I have pulled her account back from collection and told the billing office to file an appeal with her [redacted] I informed the billing office to document her account that she has filed a grievance and an an appeal with [redacted] for payment I also told them I will be providing them with her secondary insurance information for filing Unfortunately, none of the billing comes through our office It is outsourced to another company.I am awaiting a return call from Ms [redacted] to let her know what action I have taken and will follow up to make sure the billing office manager follows through[redacted] Practice Manager
I have forwarded this to our billing company, *** I have requested that they send you a detailed statement showing all charges, payments, adjustments and balance due, to include information of when a statement was mailedThank you
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I tried to contact Ms [redacted] today at the phone number she left and got her voicemail I know she didn't want a message left, but I had no other way to contact her I did leave her a message asking her to contact me directly as the manager I have pulled her account back from collection and told the billing office to file an appeal with her [redacted] I informed the billing office to document her account that she has filed a grievance and an an appeal with [redacted] for payment I also told them I will be providing them with her secondary insurance information for filing Unfortunately, none of the billing comes through our office It is outsourced to another company.I am awaiting a return call from Ms [redacted] to let her know what action I have taken and will follow up to make sure the billing office manager follows through[redacted] Practice Manager
I have forwarded this to our billing company, *** I have requested that they send you a detailed statement showing all charges, payments, adjustments and balance due, to include information of when a statement was mailedThank you
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]