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Anesthesia Associates of Coeur D Alene, PLLC

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Reviews Anesthesia Associates of Coeur D Alene, PLLC

Anesthesia Associates of Coeur D Alene, PLLC Reviews (4)

Mr*** called our office on several occasions He said he made a payment through our payment porthole, so we researched our records and could find no payment We did not have a payment posted to his account nor could we find a payment made online We asked Mr*** to send or
bring us his bank statement showing the payments made to Anesthesia Associates so we could research further We informed Mr*** we would not send his account to collections while he was getting us the proof of payment At that point Mr*** hung up Mr*** later called back and made a payment We would be happy to do more research if he would get us proof of the payments

Complaint: ***
I am rejecting this response because:In your response you began with: “Upon looking into your accounting and billing history, we have realized a few inconsistencies that need to be mentioned.” However, there are never any inconsistencies mentionedI have included documents that will show some of these “inconsistencies” Also, you wrote: “We only show documentation of a single insurance company (*** *** Inc.) being billed for our services.” Your own bill, which I have included, shows this not to be correct as I stated in my original complaint In addition you wrote: “*** accepted the claim and paid three individual allotments of $512.00, $and $192.00, toward the original balance of $on 1/9/2012.” I have included a document from one of the insurers that shows an invoice amount of $1, 760.00, not the $1,that you state is the original amount Also, you wrote: “The timeframe in which your account was managed took place from 9/28/to 7/18/2012.” An included document shows claims were being paid as early as 8/15/so your service dates are not accurate You write these conflicting statements: “*** denied the original claim and requested additional information from **on 11/23/for coordination of benefits and accident injury information.” Then, “According to ***, the defined “co-insurance” portion of the balance is the patient’s responsibility.” You acknowledged claims were being coordinated and paid due to an accident injury, only to later state anything not paid by *** would be my responsibility, which as a medical billing company, you know that ***, as a primary insurer has limits of which you simply stated by using that verbiageHowever, you also know “coordination” of benefits means there is a secondary insurance that will consider remaining amounts once the primary has paid its maximum Lastly, you wrote: “We have no documented response to any of the submitted bills.” While I also have no documented response from your office concerning this matter, either, after several attempts, I have included the return receipt signed by your office for my certified letter requesting you resolve this matter of which I received no response until I made this Revdex.com complaint. The included documents show:Claims filed and paid by insurers: *** ***, *** *** and *** *** (the insurer for *** ***)*** *** and *** were primary insurance companies that I had during the service period(First **, immediately followed by *** with overlapping coverage) *** *** is the event accident insurer of the event I was injured at while volunteering and who paid you for all documented services not covered by my primary insuranceCopy of check details paid to you by *** *** for services not covered by the primary insurer Copy of the return receipt for the certified letter that was sent after no previous calls or letters were answered. Copy of the results of my dispute through Equifax where they “verified” the bill was “correct” and suggest any further dispute be taken up with you directly. Copy of the collection company’s “verification” of the debt(That does not show any actual verification, only some charges and some payments out of context) Copy of the collection company’s request for the disputed amount plus an additional $(I’m not able to attach this due to attachment limit) All itemized, legitimate charges related to this accident were covered by and being actively paid to you by my primary insurance combined with the accident insurer (*** ***) There was no reason to send any amount to a collection company when you had all of this information available to you. I am asking again that you remove this charge on my Equifax credit report and cease to collect for this amount either directly or through a collection agency.
Sincerely,
*** *** ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

...

                                        ... *. *.,      Upon looking into your accounting and billing history, we have realized a few inconsistencies that need to be mentioned. We only show documentation of a single insurance company ([redacted] Inc.) being billed for our services. The timeframe in which your account was managed took place from 9/28/2011 to 7/18/2012. The original claim for our services was sent to [redacted] on 10/14/2011. [redacted] denied the original claim and requested additional information from *. *. on 11/23/2011 for coordination of benefits and accident injury information. Upon receipt of additional information from *. *., [redacted] accepted the claim and paid three individual allotments of $512.00, $192.00 and $192.00, toward the original balance of $1120.00 on 1/9/2012. The remaining portions each of the aforementioned allotments ($128.00, $48.00, and $48.00 consecutively) were deemed as “co-insurance.” According to [redacted], the defined “co-insurance” portion of the balance is the patient’s responsibility. A balance of $224.00 was submitted to *. *. on 2/29/2012, 4/02/2012, 4/27/2012 and 5/25/2012. A letter service was sent to *. *. on 6/7/2012 for a balance of $224.00. We have no documented response to any of the submitted bills. Your account was then rolled into full collection status on 7/18/2012. The balance due remains $224.00 for the services of Anesthesia Associates of Coeur d’Alene. We apologize for any confusion on our behalf and look forward to rectifying this situation quickly. Sincerely, [redacted]

Review: I have been billed multiple times for the same procedure, I have payed it in full twice. anesthesia associates of Coeur d'Alene has threatened to send me to collections for non-payment. I have a bank statement with proof of payment.Desired Settlement: I would like to have my extra payments refunded and pay the original bill.

Business

Response:

Mr. [redacted] called our office on several occasions. He said he made a payment through our payment porthole, so we researched our records and could find no payment. We did not have a payment posted to his account nor could we find a payment made online. We asked Mr. [redacted] to send or bring us his bank statement showing the payments made to Anesthesia Associates so we could research further. We informed Mr. [redacted] we would not send his account to collections while he was getting us the proof of payment. At that point Mr. [redacted] hung up. Mr. [redacted] later called back and made a payment. We would be happy to do more research if he would get us proof of the 2 payments.

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Description: Health & Medical - General

Address: 2204 Ironwood Pl Ste B, Coeur D Alene, Idaho, United States, 83814-2662

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