Anew & Renew Gadgets

ON DECEMBER 19 2019 I MADE A PURCAHSE FOR A *** WHITE LAPTOP 13.3 ON ***.COM FOR $181.82 WHERE AFTER I PURCHASE WAS TOLD YOU WAS A THRID PARTY SELLER I WAS PROMISE MY LAPTOP THAT WAS A CHRISTMAS GIFT WILL ARIVE BY DECEMBER 24 2019 I DIDNT RECIVE MY ITEM TIL DECEMBER 27 2019 SHOCK TO WHEN I TRUN ON THE LAPTOP IT STAYS ON A WHITE BLANK SCREEN THE LAPTOP NEVER WORK I CALL SEAR.COM WHERE THEY SAID THEY WILL REACH OUT TO YOU I GOT AN EMAIL WHERE YOUR COMPANY AGREE TO FOR ME TO RETUN THE LAPTOP AND I WILL GET A FULL REFUND FOR MY PURCHASE YOUR COMPANY STATE I WILL GET IN MY EMAIL A SHIPPING LABEL WHICH I GOT IN A PDF BUT WHEN I TRY TO OPEN AND PRINT I GET AN ERROR MESSGAE SO I CALL *** TO EXPLAINE I NEED A NEW SHIPPING LABEL THEY STATE THEY SEND YOU AN EMAIL FOR A NEW LABEL WHICH I HAVENT GOT AS OF YET DATES I HAVE CALL *** FOR MY SHIPPING LABEL ARE JAN 2 2020 - JAN 6 2020 JAN 9 2020 JAN 12 2020 AND STILL HAVE NOT GOT NO HELP NOR A SHIPPING LABEL I WOULD LIKE MY SHIPPING LABEL AND A REFUND