At this time, I have been contacted directly by Astor Crowne Plaza – New Orleans French Quarter regarding complaint ID 11496218, however my complaint has NOT been resolved because: [Your Answer Here]A lady working for the hotel called me about weeks agoShe was not very friendlyShe sounded impatient and annoyedShe didn't know any details about my incidentI described my situation to herShe asked me what I wantI told her to get a full refund of my nights stayShe said she would ask the hotelI asked her to call me back once she speaks to the hotelShe said okBut I never heard back from her againI checked my credit card statementI was never refunded backI called her again and nobody picked up the phoneI left a message with my name, phone number and case numberShe never called me backI was never reached out by anyone else from the hotelThe problem was still not solved In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Astor Crowne Hotel regarding complaint ID
Regards,
*** ***
At this time, I have been contacted directly by Astor Crowne Plaza – New Orleans French Quarter regarding complaint ID 11496218, however my complaint has NOT been resolved because: [Your Answer Here]A lady working for the hotel called me about weeks agoShe was not very friendlyShe sounded impatient and annoyedShe didn't know any details about my incidentI described my situation to herShe asked me what I wantI told her to get a full refund of my nights stayShe said she would ask the hotelI asked her to call me back once she speaks to the hotelShe said okBut I never heard back from her againI checked my credit card statementI was never refunded backI called her again and nobody picked up the phoneI left a message with my name, phone number and case numberShe never called me backI was never reached out by anyone else from the hotelThe problem was still not solved In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: At this time, I have not been contacted by Astor Crowne Plaza – New Orleans French Quarter regarding complaint ID Regards, [redacted]
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Astor Crowne Hotel regarding complaint ID
Regards,
*** ***