Angel's Pet Grooming

1/7/Snow StormThis call occurred on 1/7/at pmDispatched by [redacted] Police for an Accident; car in ditchArrived to find a Mercedes in a ditchThe tow truck driver recovered the vehicle to the shoulder of the highway and awaited paymentThe police requested the parties to move off the slick highway to procure payment and the vehicle owner and our driver moved into a Stewart's Drive InUpon arrival in the Drive-In, Mr [redacted] flashed his cell phone at my driver and told him this was his payment- his wife's credit card number on a textWe never accept any credit card without the owner of the card and the actual card itselfSo our refusal to take his wife's credit card off a cell phone text was warrantedHe proceeded to get nasty with our driver at which point our employee called the ownerThe Township rates are posted online for anyone to accessThe rates change January every yearAs this happened on the 7th, we hadn't updated the new rates and changed them from $+ tax to which was winching + taxThis job, including police involvement for payment, took hoursWe did not get paid for hours of our timeThe threat to tow Mr [redacted] car came from the [redacted] Police when he refused to pay the feesNo racial slurs were exchanged but our employee did get cussed at and there did need to be police involvement in order for us to get paid our feesYou can call [redacted] PD or [redacted] PD for verification of the facts statedAs it turned out, Mr [redacted] finally produced a credit cahis own name- that he had on his person the whole time

1/7/Snow StormThis call occurred on 1/7/at pmDispatched by *** *** Police for an Accident; car in ditchArrived to find a Mercedes in a ditchThe tow truck driver recovered the vehicle to the shoulder of the highway and awaited paymentThe police requested the parties to move
off the slick highway to procure payment and the vehicle owner and our driver moved into a Stewart's Drive InUpon arrival in the Drive-In, Mr*** flashed his cell phone at my driver and told him this was his payment- his wife's credit card number on a textWe never accept any credit card without the owner of the card and the actual card itselfSo our refusal to take his wife's credit card off a cell phone text was warrantedHe proceeded to get nasty with our driver at which point our employee called the ownerThe Township rates are posted online for anyone to accessThe rates change January every yearAs this happened on the 7th, we hadn't updated the new rates and changed them from $+ tax to which was winching + taxThis job, including police involvement for payment, took hoursWe did not get paid for hours of our timeThe threat to tow Mr*** car came from the *** Police when he refused to pay the feesNo racial slurs were exchanged but our employee did get cussed at and there did need to be police involvement in order for us to get paid our feesYou can call *** *** PD or *** *** PD for verification of the facts statedAs it turned out, Mr*** finally produced a credit cahis own name- that he had on his person the whole time

A lot of this information is yes you can contact the *** Police Department and the *** *** Police Department for them as they both responded to the scene however *** *** Police Department is the primary who will have detailed reports on exactly what happened on this dayRacial slurs were were made and a police report was give into me a police report was made the same day at the *** *** Police Department for the threats and exact quote of what happened on that dayThe township of *** *** do not have anything to do with fees and tow companies it is not posted on their website please contact *** *** Police Department to verify this information as this information was already requested and ask from the police officer on the scene and who stated that they do not control fees for tow companies that they contract withThis was not an accident this was a car parked on the side of a shoulder and the passenger front and rear wheel was in the drainThe wheels spun around but could not get out The car was half on the shoulder and half in the drainThere was no wrenching necessary as anyone would know who owns a MercedesThe cars have special hooks for pullingMercedes is built that they have a special attachment on the back of underneath th0e car that makes it easier for their cars to be tow if needed.l also attached that they have two separate receipts one for who knows and another one the produced for the policeThe prices kept changing one price was quoted while the officer was there another price was quoted when the officer left can he address this as well? *** Why was all these different prices were quoted? 75, 125, and 150?Why were there different receipts?Prices are not at the township of north Brunswick as they don't make up fees.*** police states they are overwhelmed with all the complaints from this tow company I would like my refunded
I am rejecting this response because:
Regards,
*** ***