Angela Wright Photography

Initial Business Response / [redacted] (1000, 16, 2015/10/28) */ I have been in constant contact with client and have kept her informed as to the status and issues with her order through this processI understand that she is unhappy about the wait and have apologizedShe has previously placed a print order and received it, the complaint is with a book that came in her packageWith this book, unfortunately I encountered several issues with the print company that I was working with and in turn, I relayed that information to my client In an effort to expedite this order for my client, I switched to a new company and submitted my order for her bookI was given an estimated ship date of Oct21stand was told to follow up then to check the status by their customer service I requested an order update on 10-26-and was told that since the lab is now in full swing for holiday orders, their order volume has dramatically increasedI was told that they have added on an additional 7-days to their order turn around with their press printed product lineI am relaying the information to my client, as it is given to meAs I mentioned, this client has ordered and received prints with me previouslyShe will receive her book - this is not an issue of "will she or won't she" - it is simply a matter of having this product printed, bound and finished by the lab in which I have sent my orderNo one likes to wait and I understand that however, she and I are in the same boat - I have ordered it and it is now out of my handsI am capable of relaying the status of her shipment when it is made available to me and will do just thatPlease let me know if there is anything else you need from me in regards to this issue Thank you, Angela Wright Initial Consumer Rebuttal / [redacted] (3000, 24, 2015/12/02) */ I have an update to this complaint (Case #XXXXXXXX)Angela provided the photo book but not the additional photo orderShe accepted my payment on 6/28/of $and I have still not received the prints of my daughter that were orderedShe is a crook!!! I have referred her to the Attorney General's Office since she took my money and did not provide the prints of my daughterShe closed out her original website and now operates under a new website addressI feel sorry for anyone who does business with her since they are likely to be ripped off Final Consumer Response / [redacted] (2000, 32, 2016/02/03) */ Original message From: [redacted] Date: 02/02/XXXX X:XX PM (GMT-06:00) To: Revdex.com Cc: [redacted] , [redacted] @yahoo.com Subject: Revdex.com Complaint Case# (Ref#XX-XXXXXXXX-XXXXXXXX-XX-XXXX) FYI: Angela Wright refunded the money to me so I consider this claim satisfied by the business

Initial Business Response /* (1000, 16, 2015/10/28) */
I have been in constant contact with client and have kept her informed as to the status and issues with her order through this process. I understand that she is unhappy about the wait and have apologized. She has previously placed a print order...

and received it, the complaint is with a book that came in her package. With this book, unfortunately I encountered several issues with the print company that I was working with and in turn, I relayed that information to my client.
In an effort to expedite this order for my client, I switched to a new company and submitted my order for her book. I was given an estimated ship date of Oct. 21st. and was told to follow up then to check the status by their customer service.
I requested an order update on 10-26-15 and was told that since the lab is now in full swing for holiday orders, their order volume has dramatically increased. I was told that they have added on an additional 7-10 days to their order turn around with their press printed product line. I am relaying the information to my client, as it is given to me. As I mentioned, this client has ordered and received prints with me previously. She will receive her book - this is not an issue of "will she or won't she" - it is simply a matter of having this product printed, bound and finished by the lab in which I have sent my order. No one likes to wait and I understand that however, she and I are in the same boat - I have ordered it and it is now out of my hands. I am capable of relaying the status of her shipment when it is made available to me and will do just that. Please let me know if there is anything else you need from me in regards to this issue.

Thank you,
Angela Wright



Initial Consumer Rebuttal /* (3000, 24, 2015/12/02) */
I have an update to this complaint (Case #XXXXXXXX). Angela provided the photo book but not the additional photo order. She accepted my payment on 6/28/15 of $106.15 and I have still not received the prints of my daughter that were ordered. She is a crook!!! I have referred her to the Attorney General's Office since she took my money and did not provide the prints of my daughter. She closed out her original website and now operates under a new website address. I feel sorry for anyone who does business with her since they are likely to be ripped off.
Final Consumer Response /* (2000, 32, 2016/02/03) */
Original message
From: [redacted]
Date: 02/02/XXXX X:XX PM (GMT-06:00)
To: Revdex.com
Cc: [redacted] , [redacted]@yahoo.com
Subject: Revdex.com Complaint Case# 19042279 (Ref#XX-XXXXXXXX-XXXXXXXX-XX-XXXX)
FYI: Angela Wright refunded the money to me so I consider this claim satisfied by the business.