Angelo's Pizza

[redacted] at JLK Photography does absolutely great work He did some photos of me for my website and Facebook He also did some very professional head shots for my son who is a musical theater major in college One of the things I really like about [redacted] is that he comes up with amazing ideas to take your photos to an amazing level You won't be disappointed!!!

I've used JLK Photography on several occasions. Family photos, wedding photos for my step daughter, and a 65th birthday celebration for a good friend. All went very well at each event. [redacted] is a professional that knows how to capture the excitement and happiness of the people he is photographing. His energy is contagious. The quality of the photos are exceptional. [redacted] is a joy to work with because he creates a comfortable, and fun experience. I just referred JLK Photography to a friend that is planning a wedding, and also to a highschool senior for her senior photos. I highly recommend ***, and JLK Photography. [redacted]

We told the customer (*** ***) Could just Call the Credit Card company and cancel the transaction and receive the refund, because the order process was done by simple menu and we don't have the information to issue refund without card numbersWe will refund cash of $9.80, customer willing to
come to the store and receive themCustomer does not believe us that actually we can't issue refund through credit card directly once it has been processed, because of the online processing we do not have the card to process to issue refund

The consumer provided this update to Revdex.com via phone.The consumer said at this point he is not concerned about a refund but he does want the business to update their policies in writing so that they read more clearly for consumers and the consumer said he feels the business's employees should give
customers promotion details prior to preparing food and before time of payment so there is no confusion and/or arguments between customers and employees.The consumer said he wants the business to practice better and honest business and communication

We told the customer (*** ***) Could just Call the Credit Card company and cancel the transaction and receive the refund, because the order process was done by simple menu and we don't have the
information to issue refund without card numbersWe will refund cash of $9.80, customer willing to come to the store and receive themCustomer does not believe us that actually we can't issue refund through credit card directly once it has been processed, because of the online processing we do not have the card to process to issue refund

I've used JLK Photography on several occasionsFamily photos, wedding photos for my step daughter, and a 65th birthday celebration for a good friendAll went very well at each event*** *** is a professional that knows how to capture the excitement and happiness of the people he is photographingHis energy is contagiousThe quality of the photos are exceptional*** is a joy to work with because he creates a comfortable, and fun experience
I just referred JLK Photography to a friend that is planning a wedding, and also to a highschool senior for her senior photos
I highly recommend ***, and JLK Photography
*** ***

This business response was received by ** at Revdex.com via phone.Shawn N*** from Angelos called, he said he left a voicemail message for the consumer earlier today, he said he is willing to give the consumer a refund and he wants to make everything right, Shawn said he feels his staff did not handle the situation properly and he would love an opportunity to sit down with the consumer to talk to him.Shawn said he is going to have a meeting tonight and he is going to make sure their promotions are better communicated (clearly and concisely) going forward, Shawn said the consumer is absolutely right in what he said.Shawn said it's okay for the consumer to call his cell at ***

This business response was received by Revdex.com via email(Please also refer to the attached document.)We have updated our menus to clear up any questions regarding our specials, we have also had meetings with staff to make sure they are aware of the details of the specialsOur website has also been updatedAs far as the refund in question, It has always been our policy that we will make it right if any customer is unhappy with their order or serviceWe ask that the customer respond to us directly.Shawn N***

*** at JLK Photography does absolutely great work He did some photos of me for my website and Facebook He also did some very professional head shots for my son who is a musical theater major in college
One of the things I really like about *** is that he comes up with amazing ideas to take your photos to an amazing level You won't be disappointed!!!