Paid $to have several spots of mold removed from a leather jacketAngelus employee informed me they don't clean moldy leather, however, they accepted the jacketA few days later, I returned, my jacket was ready, they saidIt was in a plastic bag and I was in a hurry, so I paid the bill before checking the jacketWhen I arrived home, the moldy spots were still present on the jacket; it appeared they'd done nothing to clean it! I called and the lady who answered said she'd "got into trouble" for accepting the jacketShe said it was "hard to clean." I asked either bring the jacket back and get it re-cleaned or I should be entitled to a full or partial refundâ , which I believed was reasonable given the circumstanceThe employee told me I would not receive a refund and that it was too bad the jacket was still dirty!
Paid $38 to have several spots of mold removed from a leather jacket. Angelus employee informed me they don't clean moldy leather, however, they accepted the jacket. A few days later, I returned, my jacket was ready, they said. It was in a plastic bag and I was in a hurry, so I paid the bill before checking the jacket. When I arrived home, the moldy spots were still present on the jacket; it appeared they'd done nothing to clean it! I called and the lady who answered said she'd "got into trouble" for accepting the jacket. She said it was "hard to clean." I asked either bring the jacket back and get it re-cleaned or I should be entitled to a full or partial refundâ, which I believed was reasonable given the circumstance. The employee told me I would not receive a refund and that it was too bad the jacket was still dirty!
Paid $to have several spots of mold removed from a leather jacketAngelus employee informed me they don't clean moldy leather, however, they accepted the jacketA few days later, I returned, my jacket was ready, they saidIt was in a plastic bag and I was in a hurry, so I paid the bill before checking the jacketWhen I arrived home, the moldy spots were still present on the jacket; it appeared they'd done nothing to clean it! I called and the lady who answered said she'd "got into trouble" for accepting the jacketShe said it was "hard to clean." I asked either bring the jacket back and get it re-cleaned or I should be entitled to a full or partial refundâ , which I believed was reasonable given the circumstanceThe employee told me I would not receive a refund and that it was too bad the jacket was still dirty!
Paid $38 to have several spots of mold removed from a leather jacket. Angelus employee informed me they don't clean moldy leather, however, they accepted the jacket. A few days later, I returned, my jacket was ready, they said. It was in a plastic bag and I was in a hurry, so I paid the bill before checking the jacket. When I arrived home, the moldy spots were still present on the jacket; it appeared they'd done nothing to clean it! I called and the lady who answered said she'd "got into trouble" for accepting the jacket. She said it was "hard to clean." I asked either bring the jacket back and get it re-cleaned or I should be entitled to a full or partial refundâ, which I believed was reasonable given the circumstance. The employee told me I would not receive a refund and that it was too bad the jacket was still dirty!