In regards to [redacted] I. D. [redacted], Lavery Automotve is very committed to customer satisfaction in sales and service.
We have worked with sherry and tried to resolve circumstances, some beyond our control.
I'am sorry for her inconvenience and loss of use of her car while we repaired it....
Too that end we would like to offer to re-imburse
her for a car payment and also extend a $250.00 service credit that can be used for future parts and or service work.
In closing, mostly accept the apology of myself and Bill Lavery as we sincerely appreciate your business.
[redacted] ...⇄ General manager
In regards to [redacted] I. D. [redacted], Lavery Automotve is very committed to customer satisfaction in sales and service.
We have worked with sherry and tried to resolve circumstances, some beyond our control.
I'am sorry for her inconvenience and loss of use of her car while we repaired it....
Too that end we would like to offer to re-imburse
her for a car payment and also extend a $250.00 service credit that can be used for future parts and or service work.
In closing, mostly accept the apology of myself and Bill Lavery as we sincerely appreciate your business.
[redacted]
...⇄ General manager