Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Initial Business Response / [redacted] (1000, 7, 2015/09/08) */ Anheuser-Busch has reached out to this consumer and offered a refund for his beer purchasedThe consumer acceptedWe are closing our file
Initial Business Response / [redacted] (1000, 5, 2016/03/09) */ On 1/8/16, Goose Island announced we would offer a refund for Bourbon County Coffee and Barleywine due to the brews developing flavors that were not consistent with our expectationThere was a strict window of opportunity in which consumers could request a refund and unfortunately, Mr [redacted] contacted us on 3/3/16, after the hard deadline of 2/29/We're unable to offer any refund for Mr [redacted] as a result of the window now being closed
Initial Business Response / [redacted] (1000, 5, 2016/03/02) */ We are reviewing the rebate submissions with our rebate partner, to see if he is eligible for the offers.
I have reached out to the District Manager of Tri-County Beverage and he has confirmed that he will continue to work with the wholesaler to look into the ongoing issue. He also mentioned that he has reached out to [redacted] in regards to a response to ***.
The company had placed stickers on cases of beer stating a rebate I submitted the rebate and they are now saying my state is not eligible as per their coupon it says it is eligible for this rebate The product was sold in Wisconsin and the coupon was provided on the cases in Wisconsin the rebate coupon says Wisconsin is eligibleThe company is not standing behind what is advertised
Complaint: [redacted] I am rejecting this response because: I've asked this company twice to refund my money and never heard anything from them.My first request stated "please send me what you have in stock and refund the rest of my money...thanks Randy"The second request was "Please just refund my money...thanks Randy"I have yet to have anything sent to me and or my money refunded.At this point I don't trust the company.On my original order there was never a response, for example "we have your order," "we are processing your order," "we are shipping your order," I heard absolutely nothing for weeks then I got concerned and inquired then they informed me via email it would be a month before I would get my order.So for now I'm waiting for my refund before I drop my complaint Sincerely, [redacted]
Approximately a month ago I ordered some merchandise from AB (Michelob Ultra.com) and never received the orderI tried calling (which is impossible) to see what the status of my order and never got anyone to call back I emailed several times and finally got a reply that said Oh snap! We’ve made a mistakeItem number 280360- Michelob Ultra Coolie Pack that was on your order is on back order until June 20th We apologize for any inconveniencePlease work with our customer service team to issue any refunds or if you are comfortable waiting for your item to be back in stock you may disregard this e-mail and we will ship your order out as soon as the item becomes available again My reply was that's Okay just give me what you have in-stock and refund the rest of my money please Their reply was this We apologize, but due to the overwhelming demand for this item, your order is currently on backorder We expect additional inventory to be received soon, and ho
Complaint: [redacted] I am rejecting this response because: I DO not feel satisfied! I choked and gagged on something in theIr product! Sincerely, [redacted]
In a 16oz budlight bottle there was a piece of tape/ plastic/ brown residue that I choked on! I have bottle and item that was in the BEER I CAN NOT BELIEVE THIS WAS IN MY BEER! I'M POURING EACH OF THE REST IN A GLASSTO SEE IF THERE IS MORE PLASTIC
Initial Business Response / [redacted] (1000, 8, 2015/08/18) */ Anheuser-Busch has made contact with the consumerUnfortunately, we weren't able to locate any record of the consumer's rebate having been denied, but the consumer has agreed to e-mail the communication he received from A-B so that we can look into thisUpon receipt of the consumer's e-mail, Anheuser-Busch will look into the status of consumer's rebate
Didn't get $rebate I called on 9/24/and spoke with [redacted] about postcard I got that said, " All required products were not submitted" for $refund 'Tracking #XXXXXXXXXAs I spoke with her she said " I resubmitted form and you will get you your refund and was given another tracking #XXXXXXXXXI called again on 11/2/and spoke with [redacted] again , she said to me I will get my refund in 6-weeks, and I still have not gotten refund, I received another postcard saying again " All required products were not submitted" I still have all copies of items submitted for refund in including upc copy, supermarket receipt, and refund mail in rebate formI submitted everything required for refund address for rebate; BUD LIGHT OFFER OFFER:AB-XXXXXX EL PASO, TX XXXXX person I spoke with [redacted] I just want my refund for mail in rebate Thanks ***
One of Anheuser-Busch brands Goose Island release a beer that was in many opinions "defective" The beer is noted to be sub par by Goose Island themselves [redacted] of Goose Island) They will not grant a refund on the product I'm concerned that it may cause a health risk if consumed I would like an exchange for a quality non defective product Product_Or_Service: Goose Island Barleywine
Initial Business Response / [redacted] (1000, 6, 2016/01/07) */ Contact Name and Title: [redacted] ; SrAnalyst Contact Phone: XXX-XXX-XXXX Anheuser-Busch has made an attempt to reach the consumer, but unable to reach and unable to leave a voice message We have sent an e-mail to the consumer to contact us directly to provide more information so we can investigate this
I have purchased all qualifying products for rebates and have them submitted: The following rebates were not honored for reasons completely unrelated to the rebate requirements: $Stella Artois $Bud Turkey $Budweiser $Red Baron $Bud Lime-A-Rita $Rebate Ham
Anheuser-Busch is working with the appropriate departments for a complete list of ingredients for our new Best Damn brews We will reach out to Mr [redacted] as soon as we have the list of ingredients
there was a huge dead fly in the bottom of my bud light aluminum bottle
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Initial Business Response / [redacted] (1000, 7, 2015/09/08) */ Anheuser-Busch has reached out to this consumer and offered a refund for his beer purchasedThe consumer acceptedWe are closing our file
Initial Business Response / [redacted] (1000, 5, 2016/03/09) */ On 1/8/16, Goose Island announced we would offer a refund for Bourbon County Coffee and Barleywine due to the brews developing flavors that were not consistent with our expectationThere was a strict window of opportunity in which consumers could request a refund and unfortunately, Mr [redacted] contacted us on 3/3/16, after the hard deadline of 2/29/We're unable to offer any refund for Mr [redacted] as a result of the window now being closed
Our team will reach out to the Michelob ULTRA store to reimburse the consumer, ASAP
Initial Business Response / [redacted] (1000, 5, 2016/03/02) */ We are reviewing the rebate submissions with our rebate partner, to see if he is eligible for the offers.
I have reached out to the District Manager of Tri-County Beverage and he has confirmed that he will continue to work with the wholesaler to look into the ongoing issue. He also mentioned that he has reached out to [redacted] in regards to a response to ***.
The company had placed stickers on cases of beer stating a rebate I submitted the rebate and they are now saying my state is not eligible as per their coupon it says it is eligible for this rebate The product was sold in Wisconsin and the coupon was provided on the cases in Wisconsin the rebate coupon says Wisconsin is eligibleThe company is not standing behind what is advertised
Complaint: [redacted] I am rejecting this response because: I've asked this company twice to refund my money and never heard anything from them.My first request stated "please send me what you have in stock and refund the rest of my money...thanks Randy"The second request was "Please just refund my money...thanks Randy"I have yet to have anything sent to me and or my money refunded.At this point I don't trust the company.On my original order there was never a response, for example "we have your order," "we are processing your order," "we are shipping your order," I heard absolutely nothing for weeks then I got concerned and inquired then they informed me via email it would be a month before I would get my order.So for now I'm waiting for my refund before I drop my complaint Sincerely, [redacted]
Approximately a month ago I ordered some merchandise from AB (Michelob Ultra.com) and never received the orderI tried calling (which is impossible) to see what the status of my order and never got anyone to call back I emailed several times and finally got a reply that said Oh snap! We’ve made a mistakeItem number 280360- Michelob Ultra Coolie Pack that was on your order is on back order until June 20th We apologize for any inconveniencePlease work with our customer service team to issue any refunds or if you are comfortable waiting for your item to be back in stock you may disregard this e-mail and we will ship your order out as soon as the item becomes available again My reply was that's Okay just give me what you have in-stock and refund the rest of my money please Their reply was this We apologize, but due to the overwhelming demand for this item, your order is currently on backorder We expect additional inventory to be received soon, and ho
Complaint: [redacted] I am rejecting this response because: I DO not feel satisfied! I choked and gagged on something in theIr product! Sincerely, [redacted]
In a 16oz budlight bottle there was a piece of tape/ plastic/ brown residue that I choked on! I have bottle and item that was in the BEER I CAN NOT BELIEVE THIS WAS IN MY BEER! I'M POURING EACH OF THE REST IN A GLASSTO SEE IF THERE IS MORE PLASTIC
Initial Business Response / [redacted] (1000, 8, 2015/08/18) */ Anheuser-Busch has made contact with the consumerUnfortunately, we weren't able to locate any record of the consumer's rebate having been denied, but the consumer has agreed to e-mail the communication he received from A-B so that we can look into thisUpon receipt of the consumer's e-mail, Anheuser-Busch will look into the status of consumer's rebate
Didn't get $rebate I called on 9/24/and spoke with [redacted] about postcard I got that said, " All required products were not submitted" for $refund 'Tracking #XXXXXXXXXAs I spoke with her she said " I resubmitted form and you will get you your refund and was given another tracking #XXXXXXXXXI called again on 11/2/and spoke with [redacted] again , she said to me I will get my refund in 6-weeks, and I still have not gotten refund, I received another postcard saying again " All required products were not submitted" I still have all copies of items submitted for refund in including upc copy, supermarket receipt, and refund mail in rebate formI submitted everything required for refund address for rebate; BUD LIGHT OFFER OFFER:AB-XXXXXX EL PASO, TX XXXXX person I spoke with [redacted] I just want my refund for mail in rebate Thanks ***
One of Anheuser-Busch brands Goose Island release a beer that was in many opinions "defective" The beer is noted to be sub par by Goose Island themselves [redacted] of Goose Island) They will not grant a refund on the product I'm concerned that it may cause a health risk if consumed I would like an exchange for a quality non defective product Product_Or_Service: Goose Island Barleywine
Initial Business Response / [redacted] (1000, 6, 2016/01/07) */ Contact Name and Title: [redacted] ; SrAnalyst Contact Phone: XXX-XXX-XXXX Anheuser-Busch has made an attempt to reach the consumer, but unable to reach and unable to leave a voice message We have sent an e-mail to the consumer to contact us directly to provide more information so we can investigate this
Anheuser-Busch takes quality very seriouslyWe will be in touch with the consumer, gather the details, and see how we can make up for the experience
I have purchased all qualifying products for rebates and have them submitted: The following rebates were not honored for reasons completely unrelated to the rebate requirements: $Stella Artois $Bud Turkey $Budweiser $Red Baron $Bud Lime-A-Rita $Rebate Ham
Anheuser-Busch is working with the appropriate departments for a complete list of ingredients for our new Best Damn brews We will reach out to Mr [redacted] as soon as we have the list of ingredients