Animal Emergency Center

I RECEIVE FINES, AND COMPLAINTS ABOUT MY RENTAL PROPERTYI HAVE GIVEN WACCAMAW MY RENTAL AGENTS NAME AND NUMBER, I AM NOT IN TOWN.LET THEM HANDLE IT I HAVE A RENTAL PROPERTY IN THE FARM ----HAY----PURCHASED IN 2005, NEVER HAD PROBLEM WITH HOA FEES,UNTIL THE ONE TIME THEY MOVED AND CHANGED MAILING ADDRESSWITHIN A MONTH THAT PROBLEM WAS CORRECTED.BUT NOW I HAVE A PROBLEM WHEN A TENANT VIOLATES ANY HOA RULES AND REGSI RECEIVE THE FINES AND VIOLATIONI CONTACT MY RENTAL AGENT MANAGEMENT GROUP, AND BY TIME THEY DO ANYTHING , EVEN NOTIFY THE TENANT , MY,OR THEIR FINES DOUBLE OR INCREASE, AND I GET THREATENED, ABOUT BACK FEES AND FINES, I WAS NOT THEIR AND NOT PAYING SOMEONES FINESI HAVE ATTEMPTED TO CONTACT MISTY ON A FEW OCCASIONS, AND THE EMAILS APPARENTLY ARE NOT GOING THROUGH.I HAVE SUGGESTED THAT THE BOARD OF DIRECTORS TO CHANGE THE RULES AS TO WHO SHOULD RECEIVE THE LETTERS OF FINES AND VIOLATIONS, SENSIBLY TO THOSE WHO ARE THEIR,FIRST, THAN TO THOSE MILES AWAY, WHO CANT

We are seeking to be reimbursed the $charged for a sale of property in Murrells Inlet that did not pass bank appraisal No closing/sale occured We received word that the property on [redacted] did not assess for the bank loan amountOn June 20th of June we notified Legal- [redacted] and realtor [redacted] of Fitzgerald Reality in Murrells Inlet ScReleases were signed by both seller and ourselvesMonies were not returned by Waccamaw Management, Lic AAMCThe $charged ($for Condo certs plus HOA fee were requested and deniedWE never bought the property! Monies in escrow from the realtor were returned in fullWe requested a return of and have been denied

I would like answers to my simple HOA questions WM represents my HOA, Ocean Walk All communication to my HOA must go through Waccamaw Management I asked Waccamaw Management a few simple questions about a mailing from our HOA president to me and other home owners This mailing included an email chain that seemed to be a feud between our HOA president and another home owner The mailing also included a letter from a nearby property manager that seemed to be a reference letter stating that the HOA president left his previous neighborhood with his accounts in good standing, but he was using the letter as some sort of character reference to support an argument with another neighbor The property manager who wrote the letter of reference in fact has stated that our HOA president never was given permission to make copies of her letter to be mailed out to me and the other owners in Ocean Walk My HOA dues pay for Waccamaw Managment services WM should provide answers to me about t

I received a bill for $from Waccamaw Management for the property I own at *** *** way, *** *** SC XXXXX in November of I tried calling the office several times to speak with Stacy *** the representative who handled The Farm to try to find out why I was being billedWith no response, I went to the office and met with StacyShe told me that my September payment was missing for $and that had caused a lot of late feesI found my September payment in my only Bank of America account and emailed her the copy November 12,
She told me that cleared my accountShe said waccamaw had bought Pace Management which had handled the Farm and there was a lot of confusion with many accounts
On December 9, I received another bill from Waccamaw Management for $I could not reach Stacy again by phone so I printed up months of payments and brought them into the office to give to her in January I emailed and called for a response and again receiv

We are seeking to be reimbursed the $charged for a sale of property in Murrells Inlet that did not pass bank appraisal No closing/sale occured
We received word that the property on *** did not assess for the bank loan amountOn June 20th of June we notified Legal-*** and realtor *** of Fitzgerald Reality in Murrells Inlet ScReleases were signed by both seller and ourselvesMonies were not returned by Waccamaw Management, Lic AAMCThe $charged ($for Condo certs plus HOA fee were requested and deniedWE never bought the property! Monies in escrow from the realtor were returned in fullWe requested a return of and have been denied

I would like answers to my simple HOA questions WM represents my HOA, Ocean Walk
All communication to my HOA must go through Waccamaw Management I asked Waccamaw Management a few simple questions about a mailing from our HOA president to me and other home owners This mailing included an email chain that seemed to be a feud between our HOA president and another home owner The mailing also included a letter from a nearby property manager that seemed to be a reference letter stating that the HOA president left his previous neighborhood with his accounts in good standing, but he was using the letter as some sort of character reference to support an argument with another neighbor The property manager who wrote the letter of reference in fact has stated that our HOA president never was given permission to make copies of her letter to be mailed out to me and the other owners in Ocean Walk My HOA dues pay for Waccamaw Managment services WM should provide answers to me about t

Waccamaw Maanagenent will not provide the service for which I am paying them with my HOA fees
Waccamaw Management sent me a letter threatening me with a fine for running on common property in my neighborhood I am the only home owner in the neighborhood who has been issued this threat Waccamaw Management refuses to answer my questions regarding why I was singled out in this threat Waccamaw Management has failed to answer my questions about what they will do to stop home owners from harassing me on common property, using their dogs to block me from using common property, and calling me profane words on common property Waccamaw Management refuses to communicate with me and they are obligated to provide this service to as I pay monthly HOA fees to Waccamaw
Management

Was fined by the management company $ in mid June and then got an invoice for $ to include late fee, collection fee and interest June
Received a notice that a windscreen was missing at my unit at Azalea Lakes without any detailsChecked the balcony for a missing screen to no availNext thing I know I received a penalty notice for $ in the mail first week of JuneAfter inquiry they finally send me a picture of a window screen, one out of 6, missingReplaced it once I was notified of which screen was missingThe issue of fines without proper notice of violation and then to add to the issue they charged a collection fee of $ which I am sure goes to the management company, plus $ late fee which is exhorbant and $ interest feeTheir poor communication skills and not being able to properly identify the violation is their problem and not mine in addition a fair amount of time should be allowed to rectify a "violation" after it is properly identif

I RECEIVE FINES, AND COMPLAINTS ABOUT MY RENTAL PROPERTYI HAVE GIVEN WACCAMAW MY RENTAL AGENTS NAME AND NUMBER, I AM NOT IN TOWN.LET THEM HANDLE IT
I HAVE A RENTAL PROPERTY IN THE FARM ----HAY----PURCHASED IN 2005, NEVER HAD PROBLEM WITH HOA FEES,UNTIL THE ONE TIME THEY MOVED AND CHANGED MAILING ADDRESSWITHIN A MONTH THAT PROBLEM WAS CORRECTED.BUT NOW I HAVE A PROBLEM WHEN A TENANT VIOLATES ANY HOA RULES AND REGSI RECEIVE THE FINES AND VIOLATIONI CONTACT MY RENTAL AGENT MANAGEMENT GROUP, AND BY TIME THEY DO ANYTHING , EVEN NOTIFY THE TENANT , MY,OR THEIR FINES DOUBLE OR INCREASE, AND I GET THREATENED, ABOUT BACK FEES AND FINES, I WAS NOT THEIR AND NOT PAYING SOMEONES FINESI HAVE ATTEMPTED TO CONTACT MISTY ON A FEW OCCASIONS, AND THE EMAILS APPARENTLY ARE NOT GOING THROUGH.I HAVE SUGGESTED THAT THE BOARD OF DIRECTORS TO CHANGE THE RULES AS TO WHO SHOULD RECEIVE THE LETTERS OF FINES AND VIOLATIONS, SENSIBLY TO THOSE WHO ARE THEIR,FIRST, THAN TO THOSE MILES AWAY, WHO CANT

Roof repair
Last year, during Hurricane Matthew, the vent molding in my roof was blow out of place I photographed the damage and asked the Management company to repair the damage To date...nine months later...the repair work has not been undertaken I contacted senior management at the company and they said they could not help me

The client authorized sedating her aggressive dog, twiceThe staff and veterinarians felt in was in the best interest of the pet and the staff that the dog be sedatedWe will not be giving a refundIt was reasonable to sedate this pet for care and the client authorized us to do soShe could have
declined either time and left the hospital paying nothingThe procedure was reasonable, authorized, and performed

complaint over a overnight vehicle parking ticket, wrong address, collection fees
I started dealing with Waccammaw Management LLC back in august over a $parking ticket that I never received it because my address was wrong on their systemI prompted to pay the $I owed and I did but refused to pay any late and collection fees they keep adding to it every chance they getI have called and emailed several timesMy address wasnt changed until about a month ago but they still keep charging me collection fees and late feesBy the time one of their representatives gets caught up with one late fee they've already added more to itWhen I ask about these fees this woman who's been helping me named *** ***, tells me its not her job to add these fees and she'll get in touch with whoever the hell it is but she never doesthis has been going on since August and theres still a $late fee plus collection fee on top of the late fees that I DO NOT OWE and refuse to payIf I email and

Initial Business Response /* (1000, 10, 2015/08/18) */
We are very sorry for your lossParvo is a devastating disease syndromeCouple that, with the excessive rain we have had locally and the intestinal worms your puppy had inside of her, death rates approach 80% with home treatmentWith
hospitalization, recovery rates are higher, and that was offered to you the first time you came inEven though the initial parvo test was negative, suspicion was high for parvoHospitalization and further testing were declined by your boyfriend as he only wanted to spend $That being said, your puppy was still treated as an outpatient parvo case with injectable antibiotics and anti-nausea medicationsIn order to stay within your financial limits, prescriptions were written for you to fill at a low cost pharmacyUnfortunately, outpatient parvo cases only survive 20% of the time, and sadly your puppy was not one of the lucky few
Out of sadness for your puppy AEC has waived the fees for the humane euthanasia and cremationFor the protection of our other area pets and per city ordinances you were not allowed to take your deceased contagious puppy home to buryThis part of the country is experiencing epidemic - levels of parvoSurely you can see that not adding more viruses to our community is the correct and responsible decision
Lastly, parvo is nearly 100% preventable with proper vaccinationWith timely visits to your veterinarian at 6, 9, 12, and weeks for vaccinations and prophylactic deworming, puppies and their families can avoid the heartbreak you have experiencedIn fact, there are local clinics that will vaccinate your puppy for only a few dollarsIf you would volunteer with them, you could get the vaccinations freeSorry to get into education mode, but I hope that everyone reading about your situation will make a point to contact their veterinarian to ensure that their puppies are up to date on needed health care
Initial Consumer Rebuttal /* (2000, 12, 2015/08/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I appreciate the waived fee, but my husband and I agreed to pay what we were quoted for treatment, never gave our budgetAnd we DID decline hospitalization, only due to the pricing being completely out of budget, but that would be true for most peopleWe were never told of high parvo suspicions when we did the first parvo test, and that statement angers meI've read we're not the only people this same thing has happened to, and suppose the waived fee for euthanasia is the only acceptable thing I read in the returned statementThanks

On October 20, 2014 at approximately 1:00 am, my dog escaped from my fenced in yard and was hit by a car. Animal control picked him up and seen he was injured and took him to Animal Emergency Center in [redacted]. At the time animal control had my phone number and address. They tried to contact me but I did not hear the phone. At approximately 5:50 am, Animal Emergency Center called me and told me that I needed to come get my dog immediately. I got to the animal hospital at about 6:15 am. They took me into a room and handed me paperwork to authorize care. At that time, they did not give me any information about my dog, they said the veterinarian would be in shortly. I signed some of the papers but would not initial for treatment since I did not know the status of my dog. Finally, the veterinarian came in and told me about my dog's injuries. She told me that they had done x-rays and given him pain meds to make him comfortable.I then need to decide whether to take him to another facility for orthopedic care or have my dog euthanised. She told me my bill was over $600.00! I told her that I had not authorized any treatment over my dog and that they had my phone number, since they had called me, and they were not authorized to treat me and that I shouldn't have any charges except the exam and pain medication. They told me that I had to pay or they would send me to collections. They refused to take payments nor partial payment. They told me that the bill had to be paid in full within 7 days. I have a copy of the charges and had to put this bill on my Care Credit.Desired SettlementI would like to be refunded $541.00, that is the charge minus the cost for the euthanasia ($49) and disposal of my dog ($52). Unfortunately, I couldn't afford to have my dog cremated and his ashes given to me because of the unexpected cost of the unauthorized treatment.Business Response I first became aware of this complaint via fax on November 18, 2014. I contacted [redacted]a on Tuesday, November 18th via telephone and we discussed her concerns. I agreed with her assessment of the complaint, and I agreed with her request for a refund in the amount of $541.00. A certified letter of response, including the medical record for her pet [redacted], along with the refund check was sent to [redacted]a's home address on Wednesday, November 19th.The letter and all supporting material is attached.I believe this complaint has been successfully resolved.Respectfully,[redacted], DVMHospital AdministratorAnimal Emergency Center6425 South Virginia StreetReno, NV 89511