I had want some replacement connectors for my bird cage. They convinced me to go with the stainless steel instead of the plastic. Quite expensive. I paid and they were going to ship. Weeks later no item. I called/emiled no answer. Spoke to Carmen Daily she said they lost a thousand units, but she wouldd send out the original 8 plus 2 ( the stainless are a lifetime item. cage use 8). 2 weeks later no item and no answers. I went to paypal. The were going to stop payment and investigate. Then I received a email. They can't send the item because of my PayPal actions. Spoke with every person excuse under the sun for not sending item. After say they weren't sending item, and last minute with PayPal the mailed. PayPal released my money because of tracking #. So Sad.
I had want some replacement connectors for my bird cage. They convinced me to go with the stainless steel instead of the plastic. Quite expensive. I paid and they were going to ship. Weeks later no item. I called/emiled no answer. Spoke to Carmen Daily she said they lost a thousand units, but she wouldd send out the original 8 plus 2 ( the stainless are a lifetime item. cage use 8). 2 weeks later no item and no answers. I went to paypal. The were going to stop payment and investigate. Then I received a email. They can't send the item because of my PayPal actions. Spoke with every person excuse under the sun for not sending item. After say they weren't sending item, and last minute with PayPal the mailed. PayPal released my money because of tracking #. So Sad.