Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint the account still showing on my credit bureaus and is affecting my credit score, I will like the company to clear this negative account from my credit bureaus is being more that months since I pay the amount owned and this account still showing open and negative on my credit [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] ***
In response Ms [redacted] complaint we were unable to pull any records on this account due to it being over a year oldWe also could not talk to any of the representatives that work this account because they no longer work here.After receiving this complaint we did reach out to Ms [redacted] and she informed us that she just wanted a paid in full letter and the number she had to contact us was no longer validWe then provide her with a paid in full letter and gave her updated contact informationMs [redacted] account is paid in full and she will no longer receive any calls from us pertaining to this account
In response Ms [redacted] complaint we were unable to pull any records on this account due to it being over a year old. We also could not talk to any of the representatives that work this account because they no longer work here.After receiving this complaint we did reach out to Ms [redacted] and she...
informed us that she just wanted a paid in full letter and the number she had to contact us was no longer valid. We then provide her with a paid in full letter and gave her updated contact information. Ms [redacted] account is paid in full and she will no longer receive any calls from us pertaining to this account.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
the account still showing on my credit bureaus and is affecting my credit score, I will like the company to clear this negative account from my credit bureaus is being more that 2 months since I pay the amount owned and this account still showing open and negative on my credit.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
February 4, 2015Revdex.com4428 N. 121 StreetPhoenix, AZ 85014RE: Mr. [redacted]Complaint ID Number: [redacted]Dear...
Dispute Resolution Consultant,Nationwide Financial Group, Inc. ("Nationwide") is in receipt of the complaint filed in the above referenced matter and appreciates the opportunity to respond.The provided option of contacting the consumer directly to resolve the matter was the decision that was made. An authorized representative from Nationwide has contacted Mr. [redacted] and we are pleased to report that Mr. [redacted] is satisfied with the contact and the outcome. He had previously been provided with a Satisfied and Released document which identified that his account (#[redacted]) within Nationwide has been satisfied ("paid") in full.Please feel free to contact the undersigned if we can be of any additional help in this matter.Authorized Representative of Nationwide Financial Group, Inc.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint the account still showing on my credit bureaus and is affecting my credit score, I will like the company to clear this negative account from my credit bureaus is being more that months since I pay the amount owned and this account still showing open and negative on my credit [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] ***
In response Ms [redacted] complaint we were unable to pull any records on this account due to it being over a year oldWe also could not talk to any of the representatives that work this account because they no longer work here.After receiving this complaint we did reach out to Ms [redacted] and she informed us that she just wanted a paid in full letter and the number she had to contact us was no longer validWe then provide her with a paid in full letter and gave her updated contact informationMs [redacted] account is paid in full and she will no longer receive any calls from us pertaining to this account
In response Ms [redacted] complaint we were unable to pull any records on this account due to it being over a year old. We also could not talk to any of the representatives that work this account because they no longer work here.After receiving this complaint we did reach out to Ms [redacted] and she...
informed us that she just wanted a paid in full letter and the number she had to contact us was no longer valid. We then provide her with a paid in full letter and gave her updated contact information. Ms [redacted] account is paid in full and she will no longer receive any calls from us pertaining to this account.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
the account still showing on my credit bureaus and is affecting my credit score, I will like the company to clear this negative account from my credit bureaus is being more that 2 months since I pay the amount owned and this account still showing open and negative on my credit.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
February 4, 2015Revdex.com4428 N. 121 StreetPhoenix, AZ 85014RE: Mr. [redacted]Complaint ID Number: [redacted]Dear...
Dispute Resolution Consultant,Nationwide Financial Group, Inc. ("Nationwide") is in receipt of the complaint filed in the above referenced matter and appreciates the opportunity to respond.The provided option of contacting the consumer directly to resolve the matter was the decision that was made. An authorized representative from Nationwide has contacted Mr. [redacted] and we are pleased to report that Mr. [redacted] is satisfied with the contact and the outcome. He had previously been provided with a Satisfied and Released document which identified that his account (#[redacted]) within Nationwide has been satisfied ("paid") in full.Please feel free to contact the undersigned if we can be of any additional help in this matter.Authorized Representative of Nationwide Financial Group, Inc.