This is from Anker, I am sorry to hear that you are experiencing inconvenience with the SoundBuds which you bought from a third party E-bay vendorWe sell on Ebay with seller ID " [redacted] " and we would be more than happy to arrange an exchange for you if you purchased from official [redacted] As for resellers, our major authorized Retailers and Resellers are Newegg, Staples, RadioShack and Amazon.com LLCWe take care of warranty claims for items that ordered from them.Other retailers' after-sales support policies will vary, so we sincerely suggest you contact the seller directly for specific guidance on their warranty processPlease let us know the third party E-bay vendor of the SoundBuds you purchased from that we can better verify and support you from hereAny unauthorized reselling of Anker products is strictly prohibitedMeanwhile, thanks for your kind suggestion and feedback about the warranty card in the box, we always try our best to improve products and warranty service to make customers happy.Here is our warranty policy:https://www.anker.com/support/warrantyThank you for your time and understanding!
Dear Customer,For your information, the new version has been in stock alreadyIf you still want it, we are willing to send it to youBut since the original order has been refunded already, this Dashcam will no longer have a warrantyBy the way, we have checked with our warehouse and confirm that only one Dashcam is returnedWe thought you will return all the three Roav Dashcams in your hand back to us(including the one we sent for free and the original one)By the way, for your information, the connector of the USB cable for Roav Dashcam is a Micro USB connector which can be used with almost all the Dashcam in the marketBut if you really need to remove it from your car's battery, we will be glad to cover the $costPlease just provide us with a receipt and your paypal account, we will issue the refund as soon as possibleLook forward to hearing from you again
This is from Anker, I am sorry to hear that you are experiencing inconvenience with the SoundBuds which you bought from a third party E-bay vendorWe sell on Ebay with seller ID " [redacted] " and we would be more than happy to arrange an exchange for you if you purchased from official [redacted] As for resellers, our major authorized Retailers and Resellers are Newegg, Staples, RadioShack and Amazon.com LLCWe take care of warranty claims for items that ordered from them.Other retailers' after-sales support policies will vary, so we sincerely suggest you contact the seller directly for specific guidance on their warranty processPlease let us know the third party E-bay vendor of the SoundBuds you purchased from that we can better verify and support you from hereAny unauthorized reselling of Anker products is strictly prohibitedMeanwhile, thanks for your kind suggestion and feedback about the warranty card in the box, we always try our best to improve products and warranty service to make customers happy.Here is our warranty policy:https://www.anker.com/support/warrantyThank you for your time and understanding!
Dear Customer,For your information, the new version has been in stock alreadyIf you still want it, we are willing to send it to youBut since the original order has been refunded already, this Dashcam will no longer have a warrantyBy the way, we have checked with our warehouse and confirm that only one Dashcam is returnedWe thought you will return all the three Roav Dashcams in your hand back to us(including the one we sent for free and the original one)By the way, for your information, the connector of the USB cable for Roav Dashcam is a Micro USB connector which can be used with almost all the Dashcam in the marketBut if you really need to remove it from your car's battery, we will be glad to cover the $costPlease just provide us with a receipt and your paypal account, we will issue the refund as soon as possibleLook forward to hearing from you again