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Anker's Auto Service, Inc.

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Anker's Auto Service, Inc. Reviews (1)

We try very hard to please everyone and treat them fairly. ** Came to us with a very worn out [redacted] asking for an inspection. The brakes were on the floor. He told me upfront he had very little money to spend. All the brake lines were very rusted and on leaked all the brake fluid. We...

replaced all the steel brake lines for an agreed price of $370.00. I called other shops to see if I overcharged for the brake work. [redacted] (###-###-####) quoted $800.00, [redacted] Auto (###-###-####) $800.00. When ** called to tell me he had a problem. I offered to send a tow truck and repair any problems with what we did for free. I didn't get another call until they came in with a bill from [redacted] Auto for $89.00. I then offered to discount his $270.00 to $149.00. A discount of $121.00 not $89.00. We also repaired a coolant leak for an agreed price of $50.00. I usually charge 65.00 for any towing but I gave it to ** for my cost of $45.00. We found a very loose front control arm bushing and replaced it. The front brake rotors were rusted. I wanted to replace them but ** asked if we could do it cheaper so I sanded all 4 rotors and didn't even charge any labor. When I test drove the car I noticed both front wheel bearings were very bad. I felt terrible so I replaced the worst one and only charged for the Hub (bearing) no labor (usually $106.50). Enclosed is his agreement to pay the $270.00 balance by Dec 29th 2013 and copy of his bill. I think I am being very fair. I wasn't given the opportunity to repair any mistakes my shop may have made. And I still offered to pay for the costs at [redacted] Auto and even further discount his bill. I really though I was helping **.
Thanks, [redacted]

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