Sign in

Anncenma

Sharing is caring! Have something to share about Anncenma? Use RevDex to write a review
Reviews Anncenma

Anncenma Reviews (1)

We are writing a response to a complaint filed by [redacted]. We would like to take this opportunity to offer our sincere apologies to Mr. [redacted] for his recent experience with our dealership. We have many satisfied customers, but it is apparent that Mr. [redacted] does not feel he received quality...

customer service from our dealership. Mr. [redacted],       First let me apologize if no one responded to your email from November 2013, I can only assume that it was not received we would never intentionally ignore a customer contact.  In reviewing the history on the vehicle the repair order states the work performed to check the check engine light we found an evaporative emissions code found at that time. The code was p1456 which was smoke checked by using a testing equipment tool that pressurizes the system to put a visible smoke output and detects any leaks, none were found.  Three days later you did return and the gas cap was suspect since no leaks were found and we replaced the gas cap at no charge.  It has now been 18 months and unknown mileage since it was last seen by us.  I would be happy to pull the codes at no charge and see if the same code has reoccurred, whatever the code is we will continue to diagnose it at no charge, after diagnosing we will provide you with an estimate to correct it, no monies have been spent to correct the code as of yet, we will also credit the 109.95 diagnosis charge toward the repairs.  As for the glove box we will repair it at no cost to you.  Honda will provide a rental car for 1 day while the inflator campaigns are completed. I hope this works to resolve your issues with our service department. I hope this matter is resolved is and Mr. [redacted] is satisfied with this outcome. I am requesting that this case be closed.Please do not hesitate to contact me at ###-###-#### or [email protected] if you have any further questions.Best Regards,[redacted]Customer Relations ManagerCoggin Honda on Atlantic

Check fields!

Write a review of Anncenma

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Anncenma Rating

Overall satisfaction rating

Add contact information for Anncenma

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated