About 5 months ago we had another damb painter replace all our woodwork, doors and paint the whole interior of our house. After they left we noticed some missing ceiling paint and several doors were sticking and not shutting. Several calls were made to Mr. Howell and I was assured he was going to come back out and fix the problems. Long story short if you want someone to stand behind their work don't use another damb painter.
The weather was the reason for the lag time on getting to the ***'s jobOn 5/2, there was a break in weather, so he got the GPS into his phone and was ready to go do the power-washing, a day ahead of promisedThat same afternoon, the ***'s cancelled him, saying they had found someone to do the job cheaperThe ***'s said, "don't come, keep the deposit"Mr [redacted] has witnesses who heard this on his speaker phoneThe ***'s voluntarily cancelled the contractMr [redacted] fully intended to paint the ***'s houseThe Spanish speaking was a joke, he was only playing aroundThere is no refund planned at this time
5/5/*** *** called from ColoradoHe said he is working on a job thereHe further said he will be back in a couple of weeks and will have the work for MrWalsh done by the end of the month
Mr*** said when he left the customer's job, he told her he would return, that she should call him, and even though no date had been set, he had not abandoned the projectHis absence was due to he and his wife's health-related issues over the last 5-monthsHe knows he still has a few things
to finish upShe can call him to set up an appointment and get on his schedule*** ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
The weather was the reason for the lag time on getting to the [redacted]'s job. On 5/2, there was a break in weather, so he got the GPS into his phone and was ready to go do the power-washing, a day ahead of promised. That same afternoon, the [redacted]'s cancelled him, saying they had found someone to do the...
job cheaper. The [redacted]'s said, "don't come, keep the deposit". Mr. [redacted] has 3 witnesses who heard this on his speaker phone. The [redacted]'s voluntarily cancelled the contract. Mr. [redacted] fully intended to paint the [redacted]'s house. The Spanish speaking was a joke, he was only playing around. There is no refund planned at this time.
About 5 months ago we had another damb painter replace all our woodwork, doors and paint the whole interior of our house. After they left we noticed some missing ceiling paint and several doors were sticking and not shutting. Several calls were made to Mr. Howell and I was assured he was going to come back out and fix the problems. Long story short if you want someone to stand behind their work don't use another damb painter.
I am not persuing my compliant
The weather was the reason for the lag time on getting to the ***'s jobOn 5/2, there was a break in weather, so he got the GPS into his phone and was ready to go do the power-washing, a day ahead of promisedThat same afternoon, the ***'s cancelled him, saying they had found someone to do the job cheaperThe ***'s said, "don't come, keep the deposit"Mr [redacted] has witnesses who heard this on his speaker phoneThe ***'s voluntarily cancelled the contractMr [redacted] fully intended to paint the ***'s houseThe Spanish speaking was a joke, he was only playing aroundThere is no refund planned at this time
5/5/*** *** called from ColoradoHe said he is working on a job thereHe further said he will be back in a couple of weeks and will have the work for MrWalsh done by the end of the month
Mr*** said when he left the customer's job, he told her he would return, that she should call him, and even though no date had been set, he had not abandoned the projectHis absence was due to he and his wife's health-related issues over the last 5-monthsHe knows he still has a few things
to finish upShe can call him to set up an appointment and get on his schedule*** ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
I am not persuing my compliant.
The weather was the reason for the lag time on getting to the [redacted]'s job. On 5/2, there was a break in weather, so he got the GPS into his phone and was ready to go do the power-washing, a day ahead of promised. That same afternoon, the [redacted]'s cancelled him, saying they had found someone to do the...
job cheaper. The [redacted]'s said, "don't come, keep the deposit". Mr. [redacted] has 3 witnesses who heard this on his speaker phone. The [redacted]'s voluntarily cancelled the contract. Mr. [redacted] fully intended to paint the [redacted]'s house. The Spanish speaking was a joke, he was only playing around. There is no refund planned at this time.