In regards to the customers complain that these are malformed; they are not This helmet is a reproduction of the original 1970's STAR WARS Stormtrooper helmet used during filming The original helmets were made from handmade clay molds are are not symmetrical Our reproduction is not a design flaw, it is a purposefully applied design feature meant to replicate the original piece to achieve the highest level of detail expected of a true replica The customer was informed of this both before and after purchase At no time have we misled or misinformed the customer Ultimately this item shipped and was delivered without a problemI have attached the customers complaint and a document we use to address this concernI hope this sheds light on the situation and I will gladly help more in regards to this situation as needed
In regards to the customers complain that these are malformed; they are not This helmet is a reproduction of the original 1970's STAR WARS Stormtrooper helmet used during filming. The original helmets were made from handmade clay molds are are not symmetrical. Our reproduction is...
not a design flaw, it is a purposefully applied design feature meant to replicate the original piece to achieve the highest level of detail expected of a true replica. The customer was informed of this both before and after purchase. At no time have we misled or misinformed the customer. Ultimately this item shipped and was delivered without a problem. I have attached the customers complaint and a document we use to address this concern. I hope this sheds light on the situation and I will gladly help more in regards to this situation as needed.
In regards to the customers complain that these are malformed; they are not This helmet is a reproduction of the original 1970's STAR WARS Stormtrooper helmet used during filming The original helmets were made from handmade clay molds are are not symmetrical Our reproduction is not a design flaw, it is a purposefully applied design feature meant to replicate the original piece to achieve the highest level of detail expected of a true replica The customer was informed of this both before and after purchase At no time have we misled or misinformed the customer Ultimately this item shipped and was delivered without a problemI have attached the customers complaint and a document we use to address this concernI hope this sheds light on the situation and I will gladly help more in regards to this situation as needed
Dispute has been resolved
In regards to the customers complain that these are malformed; they are not This helmet is a reproduction of the original 1970's STAR WARS Stormtrooper helmet used during filming. The original helmets were made from handmade clay molds are are not symmetrical. Our reproduction is...
not a design flaw, it is a purposefully applied design feature meant to replicate the original piece to achieve the highest level of detail expected of a true replica. The customer was informed of this both before and after purchase. At no time have we misled or misinformed the customer. Ultimately this item shipped and was delivered without a problem. I have attached the customers complaint and a document we use to address this concern. I hope this sheds light on the situation and I will gladly help more in regards to this situation as needed.