Ansley Business Materials

Initial Business Response / [redacted] (1000, 12, 2015/07/23) */ Initial Consumer Rebuttal / [redacted] (2000, 14, 2015/07/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) We have received the refund of $However, the document stating we were previously offered a refund is untrueWe will not do business with Ansley in the future

Initial Business Response / [redacted] (1000, 8, 2014/09/18) */ Good morning, The warehouse just informed me that both envelope orders are being shipped tomorrow, Sept Regards, [redacted] ANSLEY BUSINESS MATERIALS-CHICAGO [redacted] , I would like to apologize for the incident [redacted] encounteredOf course the long wait for the product was certainly not intentionally Meantime, the accounting department has issued a credit to [redacted] and the warehouse tells me that the envelopes will ship this week We are offering [redacted] 20% off the total amount of the purchase for the mishap Again, our apologies Regards,

Initial Business Response /* (1000, 12, 2015/07/23) */
Initial Consumer Rebuttal /* (2000, 14, 2015/07/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
We have received the refund of $However, the document stating we were previously offered a refund is
untrueWe will not do business with Ansley in the future

I purchased an upright vacuum cleaner for one of my associates in another state through *** *** ***) in JUNE of In October of the same year, my GOVERNMENT CREDIT CARD was charged and, as of today, DECEMBER my associate still has not received the vacuum I tried calling multiple times and never could get an answer so I *** the business and found a different phone number and finally did get someone to answer but she couldn't help me very much as she works in a different area not sales so she took the purchase order number and promised to find something out or have someone from sales contact me Hopefully she wasn't just blowing smoke in order to get me off the phone This company is not very professional in my opinion

Initial Business Response /* (1000, 12, 2015/07/23) */
Initial Consumer Rebuttal /* (2000, 14, 2015/07/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
We have received the refund of $630.00. However, the document stating we were previously...

offered a refund is untrue. We will not do business with Ansley in the future.

Initial Business Response /* (1000, 8, 2014/09/18) */
Good morning,

The warehouse just informed me that both envelope orders are being shipped tomorrow, Sept 18.

Regards,




[redacted]
ANSLEY BUSINESS MATERIALS-CHICAGO

[redacted], I would like to apologize...

for the incident[redacted] encountered. Of course the long wait for the product was certainly not intentionally.
Meantime, the accounting department has issued a credit to[redacted] and the warehouse tells me that the envelopes will ship this week.
We are offering[redacted] 20% off the total amount of the purchase for the mishap.

Again, our apologies.

Regards,