Answer is Fitness of Foxboro , LLC

Please see attached agreement which was e-mail to the member it has all the information he is looking for I can attach all pages of agreement if needed which explain cancelation process and more he signed up online not in the club by doing this he has to agree to the terms and conditions this is a month membership as the agreement clearly states that there is payments and $ you will also see that there is an annual fee the member is in agreement but cancel if he has moved more than miles from the club, has a doctors note stating he can no longer use the facility for more than days this can be mailed in by certified mail Answer is Fitness has done no wrong in this situation This was all done by him online under his own doing I have more paperwork if needed that goes along with his contract this was all e-mailed to the member as well when he joined

according to our notes and the cancelation form signed by the member everything on this account was done correctly.? there should be no refund.? please see attached cancel form.? it was filled out on 8/with the last billing of 9/17.? this is what her account shows.? this was signed by the member and before this we have nothing on file for any cancelation

according to our notes and the cancelation form signed by the member everything on this account was done correctly there should be no refund please see attached cancel form it was filled out on 8/with the last billing of 9/ this is what her account shows this was signed by the member and before this we have nothing on file for any cancelation

we have nothing on file as far as a cancelation for membership.? Not sure who he e-mailed about canceling but we have nothing on file.? we require a day written notice either done in person or by certified mail for his protection.? I told the member if he has a copy of the cancel and we made a mistake I would gladly fix it.? we have nothing on our end as far as a membership cancelation.? If the member can provide me with the cancel documents I will gladly fix this account

Please see attached agreement which was e-mail to the member. it has all the information he is looking for. I can attach all pages of agreement if needed which explain cancelation process and more. he signed up online not in the club. by doing this he has to agree to the
terms and conditions. this is a month membership as the agreement clearly states that there is payments and $10. you will also see that there is an annual fee. the member is in agreement but cancel if he has moved more than miles from the club, has a doctors note stating he can no longer use the facility for more than days. this can be mailed in by certified mail. Answer is Fitness has done no wrong in this situation. This was all done by him online under his own doing. I have more paperwork if needed that goes along with his contract. this was all e-mailed to the member as well when he joined

This is not a renewal fee. it is an annual fee. has nothing to do with a particular year. it is paid the same time every year and is clearly stated on the agreement. The reason this was billed is because the payment falls within the day cancelation policy. once again
this is not a fee for a time period or year. it is an annual fee not a renewal fee. If need be I can attach a copy of the contract which clearly states when it is billed and the amount that will be billed. the fee is purposely put days after the member joins so if they chose not to renew the next year they have an additional months to cancel the membership without incurring the annual fee. that was not done in this case and the fee is part of the payments needed to cancel the membership

This is not a renewal fee. it is an annual fee. has nothing to do with a particular year. it is paid the same time every year and is clearly stated on the agreement. The reason this was billed is because the payment falls within the day cancelation policy. once again
this is not a fee for a time period or year. it is an annual fee not a renewal fee. If need be I can attach a copy of the contract which clearly states when it is billed and the amount that will be billed. the fee is purposely put days after the member joins so if they chose not to renew the next year they have an additional months to cancel the membership without incurring the annual fee. that was not done in this case and the fee is part of the payments needed to cancel the membership

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
[Not answering my emails when I asked how to cancel my membership and now stating that it should be done by certified mail or in person is not acceptable as they could have done this months ago after which I would have done the mail option immediatelyI have prove that at least one email was read by Dan Fortier, therefore I reject the mention he didn't know anything about itAlso, I fail to see how safety would be compromised by just canceling my membership without further ado.]
Regards,
*** ***

according to our notes and the cancelation form signed by the member everything on this account was done correctly. there should be no refund. please see attached cancel form. it was filled out on 8/with the last billing of 9/17. this is what her account shows. this
was signed by the member and before this we have nothing on file for any cancelation

*** we do not do cancels through e-mail but I can tell you if I read it I would have told you exactly how to cancel the account as this is all stated in your agreement. the reason we do not use e-mail is we can not guarantee it is read or processed. when you do it in person you have a signed copy from us or through the mail you have a return receipt for cancelation. please send me what e-mail you had sent to me. id like to see it please. thank you

we have nothing on file as far as a cancelation for membership.? Not sure who he e-mailed about canceling but we have nothing on file.? we require a day written notice either done in person or by certified mail for his protection.? I told the member if he has a copy of the cancel
and we made a mistake I would gladly fix it.? we have nothing on our end as far as a membership cancelation.? If the member can provide me with the cancel documents I will gladly fix this account

according to our notes and the cancelation form signed by the member everything on this account was done correctly.  there should be no refund.  please see attached cancel form.  it was filled out on 8/21 with the last billing of 9/17.  this is what her account shows.  this...

was signed by the member and before this we have nothing on file for any cancelation.

Please see attached agreement which was e-mail to the member.  it has all the information he is looking for.  I can attach all pages of agreement if needed which explain cancelation process and more.  he signed up online not in the club.  by doing this he has to agree to the...

terms and conditions.  this is a 24 month membership as the agreement clearly states that there is 23 payments and $10.  you will also see that there is an annual fee.  the member is in agreement but cancel if he has moved more than 25 miles from the club, has a doctors note stating he can no longer use the facility for more than 90 days.  this can be mailed in by certified mail.  Answer is Fitness has done no wrong in this situation.  This was all done by him online under his own doing.  I have more paperwork if needed that goes along with his contract.  this was all e-mailed to the member as well when he joined.