Antenas Enterprises\Dish Network

Complaint: ***
I am rejecting this response because:
Sincerely,
*** *** they never called us back and still waiting for them to help usThey say they will back never doWe are
still active with dish because we do not wanto to pay any fees because we cancel earlyAnd antenas interprices do not help at all or call us back

Initial Business Response /* (1000, 5, 2015/08/26) */
we need more info n our system we don't have any information the account that the consumer has its digits don't have anything with the address,phone,name we need a copy of the sales paper that antenas enterprises gives to the costumer with
our info and contract together to verify that we install dish the this consumer
we are a retailer of dish and directv and Comcast
have consumer call direct to dishnet work
Initial Consumer Rebuttal /* (3000, 7, 2015/09/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will send the letters that I received from the collection company

We don't have any records that we had sold to this customer  Not Antenas Enterprises Customer

This is our Customer  they are still active / no Problem at This moment

Initial Business Response /* (1000, 7, 2015/08/04) */
we need more information provide account number because we can't find in our system.
Initial Consumer Rebuttal /* (3000, 9, 2015/08/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Account number XXXX...

XXXX XXXX XXXX. Have received an email confirming the hardware left by dish was not required to be returned, so the account is closed, Dish needs nothing from the account holder, and the satellite is still laying in lawn of account holder
Final Business Response /* (4001, 18, 2015/08/19) */
with the information that the consumer have provide in our system we don't have any or that we sold dishnet work we are a dealer that we provide dish and directv he needs to call direct to dishnet work.
when we go and install a service we leave a copy of his contract with our information address, phone number of our company Antenas enterprises
this is dish direct number costumers service
XXX-XXX-XXXX