MR***,Please accept my apologies for the issues with your key. We will be in contact with you and either provide you with the key or $300. *** ***General ManagerAnthony Buick GMC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Initial Business Response /* (1000, 5, 2015/06/01) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
[redacted] Buick GMC was under the impression that [redacted] was coming up Saturday 5/30/2015 to pick up her refund. After a phone...
conversation @ 2:10 6/1/2015 with [redacted] Buick GMC will Fed Ex the check to [redacted] today.
Just one more Happy Customer from [redacted] Buick Gmc
Initial Consumer Rebuttal /* (2000, 7, 2015/06/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I obtained the refund 6/2/2015.
Dear Mr [redacted]I am in receipt of your complaint. I was very displeased to see the email from [redacted]. I have taken appropriate actions to ensure this does not happen again. We at Anthony value your business and I welcome you to come back. I will call you and we...
can discuss further. Once again, my sincere apologies and please know that we value your business. Sincerely,[redacted]General ManagerAnthony Buick GMC
MR***,Please accept my apologies for the issues with your key. We will be in contact with you and either provide you with the key or $300. *** ***General ManagerAnthony Buick GMC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Initial Business Response /* (1000, 5, 2015/06/01) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
[redacted] Buick GMC was under the impression that [redacted] was coming up Saturday 5/30/2015 to pick up her refund. After a phone...
conversation @ 2:10 6/1/2015 with [redacted] Buick GMC will Fed Ex the check to [redacted] today.
Just one more Happy Customer from [redacted] Buick Gmc
Initial Consumer Rebuttal /* (2000, 7, 2015/06/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I obtained the refund 6/2/2015.
Dear Mr [redacted]I am in receipt of your complaint. I was very displeased to see the email from [redacted]. I have taken appropriate actions to ensure this does not happen again. We at Anthony value your business and I welcome you to come back. I will call you and we...
can discuss further. Once again, my sincere apologies and please know that we value your business. Sincerely,[redacted]General ManagerAnthony Buick GMC