Anthony's Auto Service and Repair

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have attached the original email exchange where I am attempting to settle with MBS It is quite lengthy, and my now EX HUSBAND was involved at that time, as wellRegardless, I personally made an attempt to settle, and detailed the terms Please read I just read their response on the Revdex.com website where they accuse me of lying, slandering, etc I have never encountered or had to work with any business using such childish, immature, and grossly unprofessional tactics as this one They are also stating lies about me and my ex in their response.The email attached and the ones sent earlier state this was sent to the credit bureasI check regularly and nothing has shown upThey also threaten to use an attorney I have heard from no attorney They threaten to pursue to the full extent of the law, for a $-something-odd debt This is harassment and their methods may not be legal and are certainly not ethical.I just want this resolvedIn the past, I have asked for a WRITTEN settlement(and by this I mean, sent via certified mail, documenting the amount offered for settlement, and the statement that this will completely absolve any and all accounts with MBS or RMA, they will be considered paid and full, and no actions will be taken on my credit, and any negative actions previously taken on my credit will be reversed and marked paid in full I have also asked for assurance that RMA would receive what is owed them, and I cannot get this assurance, either I have disputed the exorbitant fees assessed by MBS in the past, and do not feel they are fair Since MBS seems to want to spend time arguing the past, I will state this in the present: I would like this settled and to have no further contact from MBS, outside of a WRITTEN settlement(via certified mail, documenting the amount offered for settlement, and the statement that this will completely absolve any and all accounts with MBS or RMA, they will be considered paid and full, and no actions will be taken on my credit, and any negative actions previously taken on my credit will be reversed and marked paid in full ) As stated in my original SETTLEMENT OFFER, I am willing to pay $to resolve this, but again, I must have it in writing, with the above-noted verbiage, sent certified mail, and noting paid in full, settled, no negative reports on credit, no legal action, and NO FURTHER CONTACT I hope the Revdex.com will assist me in getting this company to accept this and leave me alone This has been going on for over a year and half, and it is emotionally taxing I appreciate your help Regards,

Regarding the above grievance and complainants reply, she identifies what she declares as exorbitant feesYet these fees as you will see in her contract are clearly defined and she agreed to the terms pursuant to her signature thereofShe further asserts that we advised that this was sent to our AttorneyShe is 100% correct and as such, no illegal activity took place on our part as we are fully cognizant of the legal obligations to proceed once this notice of legal action has been declaredFurther, she states that we threatened credit bureau notification which is not a threat, but a right we have pursuant to the terms of her contractClearly, she did not take the time to read what she signed and it is easier to blame this firm rather than accept personal responsibilityHowever *** ***, as you know, it "IS" illegal for entities to report a negative account to the credit bureaus for the same delinquent account and as such, our firm did not report although we instructed Counsel to do that for MBSThus, this is perfectly legalSince it was sent to legal, she would get reported in the manner and timing as to when it was transferred; their scheduling which MBS does not controlAgain, absolutely nothing illegal was initiated and her claim is fallacious and disparagingWe will however accept her $instead of the $which she owesOnce it is received, she would receive a Paid In Full letter which is standardWe will not however, waste further time by sending anything Certified as this account is currently with LegalSince she has repeatedly been rude and unprofessional to this firm and staff plus filed an erroneous Revdex.com complaint (which is fine), our firm will not interfere with efforts by our AttorneyShe may make her payment of $online at www.martialartsfitnessbilling.com and upon doing so, she will receive an instant receiptThat combined with our assurance to the Delaware Revdex.com that we will accept this as payment in full and close her account, is the best solution we will counter withIf this is not acceptable, we prefer to allow her to deal with Counsel as soon as they are in touchWe are only willing to meet her halfway and I believe that this acceptance (counter-offer) is reasonableOnce this amount is received, she will be removed from our Law Firm and no negative Credit Bureau entries will be processedIf you have any other questions *** ***, please let me knowSincerely,

Good afternoon *** *** Our firm received notice of a Revdex.com complaint filed by *** *** (***)On April 1, 2013, she signed up for lessons with one of our clients in Rowlett, Texas with monthly debits initially beginning by ACH but then later changed by her to monthly
credit card debitsI will discuss the complaint in detail but would first like to point out fabrications in her complaint She states FALSELY that Rowlett no longer does business with this firm but we can prove beyond any reasonable doubt that such is not the caseIn fact, days ago this office sent Rowlett Martial Arts one of its regular payments which is normalIf they were not doing business with this firm, then I question why this firm continues to pay them on funds collectedThis is a clear and deliberate lie for lack of a better way to say itShe further states that we charge multiple times and while this will happen, it will ONLY happen in the event of a credit card decline and in total consistency with paragraphs 8, & of the contract she signed on 04/01/Attached you will find her history of declined payments along with attempts to also debit late fees per paragraph and $decline fees per paragraph We have and still recommend to our client to file suit for defamation which is what this office has requested from our own counsel in Rowlett, TxMs*** (***) conveniently provides emails (we never received copies in her complaint) but we can guarantee that she did not include her hostile, defamatory and fallacious emails she sent to this firm, nor discussed the several calls she had with various staff even calling our staff names I will not repeat Also, collection action has been progressing long before March as she became delinquent in Standard policy is to maintain internal collection action so as not to surpass the Statute of Limitations which then limit our rights What she fails to also state is the fact that on 05/13/2014, her husband *** (very cordial) was offered a discount of all late fees if the required amount was remitted and we would then remove the account from collectionsHe stated that Julie would be emailing us authorization to make the debit but days later, she apparently chose to disagree with his agreement and ended up never authorizing the debit would have terminated this matter in She at one point (after she involved her husband) claims is now her ex-husband and that he had no right to speak with usVery interesting when she is the person who had him contact our office! Later she mentions that he is not now her husbandRealistically she was asked how we could possibly know that but also that such an event in her life had nothing to do with her obligation which legally it does not since she is the person who signed the contract! In her complaint to the Revdex.com, she requested that her obligations (which we are reporting be cleared and this is deniedIn fact, her file has been electronically transmitted to our Texas Attorney with instructions to file suit immediately upon their review, and to begin immediately to report monthly to the primary credit bureausThere is no room for negotiation in this matter considering her lies, innuendos, disparaging and libelous statements as well as the long time delinquency of her account Again, while she mentions emails she received, she conveniently fails to provide (I am certain) the abusive and hostile emails she precipitated against this firmSince her contract in paragraph states that we are entitled to All Costs of Collections and Legal Fees, all she has done is to increase her economic exposureIf you have any questions, please reply and I will be happy to answer as quickly as possibleThank you for bringing this to our attention Sincerely, *** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have attached the original email exchange where I am attempting to settle with MBS.  It is quite lengthy, and my now EX HUSBAND was involved at that time, as well. Regardless, I personally made an attempt to settle, and detailed the terms.   Please read   I just read their response on the Revdex.com website where they accuse me of lying, slandering, etc..  I have never encountered or had to work with any business using such childish, immature, and grossly unprofessional tactics as this one.  They are also stating lies about me and my ex in their response.The email attached and the ones sent earlier state this was sent to the credit bureas. I check regularly and nothing has shown up. They also threaten to use an attorney.  I have heard from no attorney.  They threaten to pursue to the full extent of the law, for a $400 -something-odd debt.  This is harassment and their methods may not be legal and are certainly not ethical.I just want this resolved. In the past, I have asked for a WRITTEN settlement(and by this I mean, sent via certified mail, documenting the amount offered for settlement, and the statement that this will completely absolve any and all accounts with MBS or RMA, they will be considered paid and full, and no actions will be taken on my credit, and any negative actions previously taken on my credit will be reversed and marked paid in full.  I have also asked for assurance that RMA would receive what is owed them, and I cannot get this assurance, either.  I have disputed the exorbitant fees assessed by MBS in the past, and do not feel they are fair.  Since MBS seems to want to spend time arguing the past, I will state this in the present: I would like this settled and to have no further contact from MBS, outside of a WRITTEN settlement(via
certified mail, documenting the amount offered for settlement, and the
statement that this will completely absolve any and all accounts with
MBS or RMA, they will be considered paid and full, and no actions will
be taken on my credit, and any negative actions previously taken on my
credit will be reversed and marked paid in full.  )   As stated in my original SETTLEMENT OFFER, I am willing to pay $420 to resolve this, but again, I must have it in writing, with the above-noted verbiage, sent certified mail, and noting paid in full, settled, no negative reports on credit, no legal action, and NO FURTHER CONTACT.  I hope the Revdex.com will assist me in getting this company to accept this and leave me alone.  This has been going on for over a year and  half, and it is emotionally taxing.  I appreciate your help.
Regards,