Anthony's Construction Concrete & Masonry

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

From: victor f [redacted] Date: Thu, Oct 22, at 8:AMSubject: Re: My E-mail AddressTo: [redacted] < [redacted] @myRevdex.com.org>Dear ***anthonys construction concrete had address the complaint from [redacted] about ago.all the concrete repair on the driveway was complete in one day.please free to call me or email for more info Victor S [redacted] Anthony Construction Concrete & Masonry Cell phone ###-###-#### Fax ###-###-#### https://business[redacted] .com/

Due to the lot of other factors the project wasn't done on timeAs Tuesday the 23rd the project is complete

Spoke with Ms [redacted] re: if the repairs have been done, she said that they have not and the biz never showed up

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: The company responded with a step they are taking to resolution However, the complaint will not be resolved until I have received and successfully deposited the full refund check I am aware that there have been issues with the company providing a refund check to another customer and there were not sufficient funds for the check to clear It that took several attempts before the funds became available and it could be cashed [redacted]

Dear Customer and Revdex.com companyWe regret that has given all this inconvenience but against weather conditions can not do anythingThis last May and June, have experienced many rains which have caused delays in the work and reschedule the work has not been easy, but the company in the best way to help to the customer, scheduled an appointment which was fulfilled for finish her work.Dear Revdex.com company, the day that work began that same day she had already made the publication during the morning, but the work has been completed fully and the terms requested.Hoping does not cause more inconvenience.Sincerely,Victor S [redacted]

we are in the process to do the job the week of , Aug 14, we apology for the delay

the company is going to send a copy of concrete delivery has been paid this a misunderstaing situation with our supplierthe has a accout with to account we already contact our supplier with matter to be solve right away

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: He never send the check and he said he will drop off check never see and got it He the lier Regards, [redacted] ***

Due to the unfortunate situation the check that we provide to this customer has been returned to usWe are ready contact the customer and told them that I was going to return the money to her and cash or a cashier's checkThe company that does have no issues with returning a $credit.Our our customers are our first priority who sincerely apologize for this inconvenience will try to resolve this matter respond as soon as possible

the check will be return to the home ownerwe apologist for the delay of the refund

[redacted] [redacted] I am rejecting this response because: On 8/we were told they would come on 8/& 8/On 8/we were told they would be here on 8/On 8/they asked for our addressand said they would be out on 8/On 8/they said they would be here at 11am They didn't show up on any of those days, and from 8/to 8/were consecutive days without rainNow today 8/they texted saying they would call us back at noon, 7pm as I'm writing no callThis response of our work being scheduled for the 'week of 8/14' is utter nonsenseThis is the same run around we have been getting for monthsWe paid and full at the start and there has been ZERO effort on the part of this business to complete our projectThey have violated our contract, and Virginia Contractor administrative code on numerous countsI want my money back in full, today [redacted] [redacted] ***