Company's response below: From: *** [redacted] Date: Wed, Sep 30, at 6:PM My name is [redacted] of Murray Ford in [redacted] **I’m responding back on ID# [redacted] complainant sent in from a customer named [redacted] of [redacted] **! Murray Ford offered this customer the opportunity to purchase a car for $plus taxes, tags, and dealer fee , he choose not to buy because of the dealer fee! Are [redacted] staff never agreed to sell the car for $including the dealer fee or does the customer have in writing that we would ! All internet pricing since the first day Mr [redacted] saw the car online the price was always and still is higher than his offerI’d hoped Mr [redacted] was more reasonable but from his auctions and multiple negative online reviews I’m choosing NOT TO DO BUSINESS WITH HIM AT THIS TIME! [redacted] of Murray Ford
Company's response below:
From: ***
***Date: Wed, Sep 30, at 6:PM
My name is *** *** *** *** of Murray Ford in *** **I’m responding back on ID# *** complainant sent in from a customer named *** *** of *** **! Murray Ford offered this customer the opportunity to purchase a car for $plus taxes, tags, and dealer fee , he choose not to buy because of the dealer fee! Are *** staff never agreed to sell the car for $including the dealer fee or does the customer have in writing that we would ! All internet pricing since the first day Mr*** saw the car online the price was always and still is higher than his offerI’d hoped Mr*** was more reasonable but from his auctions and multiple negative online reviews I’m choosing NOT TO DO BUSINESS WITH HIM AT THIS TIME!
*** ***
*** *** of Murray Ford
Complaint: ***
I am rejecting this response because: It's my word against theirs. If they choose not to have a happy customer over $then they truly do not care about the customer. I do have a recorded phone conversation in which the sales *** agrees to sell me the car for $25000. Seeing how dishonest this dealership is, I would not want to do business with them any longer either
Regards,
*** ***
Company's response below:From: *** ***Date: Wed, Sep 30, at 6:PM My name is *** *** *** *** of Murray Ford in *** **I’m responding back on ID# *** complainant sent in from a customer named *** *** of *** **!
Murray Ford offered this customer the opportunity to purchase a car for $plus taxes, tags, and dealer fee , he choose not to buy because of the dealer fee! Are *** staff never agreed to sell the car for $including the dealer fee or does the customer have in writing that we would ! All internet pricing since the first day Mr*** saw the car online the price was always and still is higher than his offerI’d hoped Mr*** was more reasonable but from his auctions and multiple negative online reviews I’m choosing NOT TO DO BUSINESS WITH HIM AT THIS TIME! *** *** *** of Murray Ford
Company's response below: From: *** [redacted] Date: Wed, Sep 30, at 6:PM My name is [redacted] of Murray Ford in [redacted] **I’m responding back on ID# [redacted] complainant sent in from a customer named [redacted] of [redacted] **! Murray Ford offered this customer the opportunity to purchase a car for $plus taxes, tags, and dealer fee , he choose not to buy because of the dealer fee! Are [redacted] staff never agreed to sell the car for $including the dealer fee or does the customer have in writing that we would ! All internet pricing since the first day Mr [redacted] saw the car online the price was always and still is higher than his offerI’d hoped Mr [redacted] was more reasonable but from his auctions and multiple negative online reviews I’m choosing NOT TO DO BUSINESS WITH HIM AT THIS TIME! [redacted] of Murray Ford
Company's response below:
From: ***
***Date: Wed, Sep 30, at 6:PM
My name is *** *** *** *** of Murray Ford in *** **I’m responding back on ID# *** complainant sent in from a customer named *** *** of *** **! Murray Ford offered this customer the opportunity to purchase a car for $plus taxes, tags, and dealer fee , he choose not to buy because of the dealer fee! Are *** staff never agreed to sell the car for $including the dealer fee or does the customer have in writing that we would ! All internet pricing since the first day Mr*** saw the car online the price was always and still is higher than his offerI’d hoped Mr*** was more reasonable but from his auctions and multiple negative online reviews I’m choosing NOT TO DO BUSINESS WITH HIM AT THIS TIME!
*** ***
*** *** of Murray Ford
Complaint: ***
I am rejecting this response because: It's my word against theirs. If they choose not to have a happy customer over $then they truly do not care about the customer. I do have a recorded phone conversation in which the sales *** agrees to sell me the car for $25000. Seeing how dishonest this dealership is, I would not want to do business with them any longer either
Regards,
*** ***
Company's response below:From: *** ***Date: Wed, Sep 30, at 6:PM My name is *** *** *** *** of Murray Ford in *** **I’m responding back on ID# *** complainant sent in from a customer named *** *** of *** **!
Murray Ford offered this customer the opportunity to purchase a car for $plus taxes, tags, and dealer fee , he choose not to buy because of the dealer fee! Are *** staff never agreed to sell the car for $including the dealer fee or does the customer have in writing that we would ! All internet pricing since the first day Mr*** saw the car online the price was always and still is higher than his offerI’d hoped Mr*** was more reasonable but from his auctions and multiple negative online reviews I’m choosing NOT TO DO BUSINESS WITH HIM AT THIS TIME! *** *** *** of Murray Ford