Anthony's Asphalt Paving

In regards to the complaint           Although we know there are some spots needing to be fixed on the work we completed. The customer has made complaints and refuses to communicate . We have tried numerous times to set a time up to come and fix the work....

She has stated that she doesn't want the work fixed she wants her money back. We had also did extra work for her while we were on the job site . We would like to have had a chance to make the job to her expectations, however some customers are hard to satisfy. I have text messages as proof of trying to communicate with her. We are very sorry that in some cases we can't completely satisfy the customer.[redacted]'s Asphalt

In regards to the complaint           Although we know there are some spots needing to be fixed on the work we completed. The customer has made complaints and refuses to communicate . We have tried numerous times to set a time up to come and fix...

the work. She has stated that she doesn't want the work fixed she wants her money back. We had also did extra work for her while we were on the job site . We would like to have had a chance to make the job to her expectations, however some customers are hard to satisfy. I have text messages as proof of trying to communicate with her. We are very sorry that in some cases we can't completely satisfy the customer.[redacted]'s Asphalt

I am not dishonest, I kept in touch with you to keep you informed  regularly.  I have a contract with you that says there is a one year warranty and I stand by that , but in only 12 days after we had talked you told me you didn't want me one your property. I apologized numerous times . After your job I was on other work and I can't leave in the middle of a project and also we were waiting for your driveway to dry from the rain. I'm sure that any contractor will tell you that it's impossible to fix when it's wet . The arena that you said was destroyed was what your husband had asked to be done . When we were taking a break he had also gotten on the equipment and dug some of that himself. I'm very sorry that you are not satisfied with your job. I have told you I would fix it . I am surprised that after only a month you decided to have it redone. Although these are very untrue statements you are making against my company. You can look on my home advisor reviews and read many good reviews. I would appreciate that you would try and understand that all the factors .