Antigo Auto

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for contacting us and bringing us your concerns. When canceling any aftermarket products such as GAP or Extended Warranties, your request is processed through our dealership and submitted to the company who carries the product. The company in question is [redacted]. Unfortunately, once...

we submit your request we don't have an exact date as when you will receive your check. Being a dealer for the people, we followed up on this for you with [redacted], and our findings are that you will be receiving your refund check within 3-5 business days. Please contact us after the 3-5 business days if you haven't received your check yet. Please consider matter closed.

Again, with the customer being from out of state we would not cover the taxes, and this is the customers responsibility. As far as the windshield is concerned, the fix will be scheduled if not already. Please consider this matter closed.

I have bought 2 vehicles from Antigo Auto so far and I have been very pleased with both of them. Now I want a bigger vehicle, so Kevin is helping me find an SUV. Hes keeping an eye out everyday for the right one to come along for me. That's awesome!!

I had a great experience with finding a New Truck with the help from Antigo Autos salesman Geio. He was friendly and showed alot of knowledge in getting us into the vehicle that we were looking for. He made sure he got the banks in our favor to get us in our vehicle. I would suggest that if your looking for a vehicle find Geio at Antigo Auto

Review: When I found out the total of the taxes I was not going to buy the car because the taxes are like 2000 kevin kops said I could not borrow more to get the taxes paid so he said I will give you 500 to help cover the taxes, I have been waiting for the money and emailed him and he told he will get ahold of his office well now he tells me he Looked into the deal.. we didn't ask the bank for any of the taxes on the contract this is all a big lie, and the windshield has to be fixed also he swore most of the time.Desired Settlement: the windshield needs to be fixed they can pay for the gas and windshield and I want them to pay all the taxes or I will bring the car back or file a lawsuit, I have been making the payment everyweek

Business

Response:

After further review. The customer is mistaken on the $500 as cash back, because it was processed as a discount on the vehicle and not cash back. Reviewed all paperwork there is no information relating to customer's information on cash back. Customer is from Michigan and out of state customers are responsible for their state taxes when they go to register their vehicle at their DMV. Please close complaint.

Business

Response:

Again, with the customer being from out of state we would not cover the taxes, and this is the customers responsibility. As far as the windshield is concerned, the fix will be scheduled if not already. Please consider this matter closed.

Consumer

Response:

I came into the dealership definitely didn't know anything about buying a car or credit. [redacted] was very friendly and extremely helpful. He helped me understand how credit works. I hope in a few years my husband and I can purchase our first home.

Kevin called me, my Granddaughter needed some help getting a better car.. everyone else in town wouldn't help her even with me.. we found a way and helped her rebuild her credit..

Super pleased with my recent visit to Antigo Auto. [redacted] was great and helped me get what I needed

Kevin was great! has great knowledge of the auto business and financing helped me find a great car that is my budget that well help me build my credit!

I spoke with Kevin [redacted] and he was very nice to me and helped me out.

I didn't think I would every get approved after buying a car that broke down and they repoed from me.. Antigo Auto found a way and I am very happy with my new car!

Got me the rate I deserved even with the credit issues that were not my fault.

I have known Kevin for a while now and he has helped me work on my credit so I can get a car very soon! I have to repair some things but I have a path and will get it done soon!

Kevin [redacted] and the staff at Antigo Auto were very friendly and helpful. I was nervous to go car shopping but they made me feel confident about my choice. I love my new car. Thank you!

Omg! Could not believe how many places I have gone in and out of. Even came to Antigo a week ago and was told nothing could be done and out of nowhere like Godsend I called into the store one day and this young man answers. Tells me he just got promoted to the new Finance Officer and asked if I would be willing to give him a shot and getting me what I need. I said, well, what the hell. Sure! He got all my needs (back issues), my wants, and laid out what he was gonna try to do for me. Lord bless this boy, I went in that night and left in my Chevy Silverado! Everyone told me I had bad credit and shot credit and I finally found someone to fight for me! Thank you so much Geio for being the numbers magician, you truly are a blessing to me and my family and we will always be greatful! Congrats on the position and I can tell its the hard work thats gotten you there! Keep that charming smile always please! = )

Didn't know if I was going to get approved or not when I went to Antigo Auto. But [redacted] was able to approve me for a newer vehicle and get me an affordable monthly payment. Now I'm to get back and forth to work in a dependable vehicle. Thanks, Antigo Auto [redacted].

I have known [redacted] for many years.. I was in a pinch and needed a truck right away, he found me something that will work for my business and get me back on the road!

AWESOME!!! Thank you so much John! The thing I liked best was that they don't just try and stuff you in a car. They actually care about what's going to fit your payment and then show the cars that will. I am soooo happy to work with John. He is super friendly, funny, and defiantly has been doing this a long time. He knows what's what. Thanks again for the new ride John. I will be sending all my friends and family down to see YOU!

This is the 4th time I've bought a car from Antigo Auto. John, you rock!! Thanks again.